Administrative Assistant 3 - Cobb County

Georgia Department of Revenue•Marietta, GA

About The Position

The Georgia Department of Human Services (DHS), Division of Family and Children Services (DFCS), Child Welfare Services (CWS), is hiring an Administrative Assistant 3 in Cobb County. The position reports to the CWS County Director and performs a wide range of office administration duties for assigned functions or program areas under broad supervision. Duties may be complex and involve confidential information, researching or resolving program data and issues, drafting documentation, reports, or presentations, providing information and assistance to internal and external customers, and monitoring multiple initiatives. The role also provides administrative support and assistance with program, administrative, and technical matters. It may involve representing the manager, serving as a lead worker, and training subordinate staff in day-to-day procedures. The posting additionally includes a general description of establishing and enforcing child support obligations and coordinating child support activities with legal, judicial, and public organizations.

Requirements

High school diploma or GED and four years of job-related experience; or two years of experience at the lower-level Administrative Assistant 2 (GST051) or an equivalent position.
Ability to perform job responsibilities with minimal supervision.

Nice To Haves

Associate degree from an accredited college or university and two years of related experience.
Ability to multitask in a high-functioning work environment.
Customer service skills.
Knowledge of Microsoft Office platforms, especially Word, Excel, and Publisher, and Office 365 Suite, including SharePoint and Teams.
Ability to adapt to various situations and needs while remaining professional.

Responsibilities

Manage routine agency or office administration, including travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing or credit, inventory, and property control.
Provide administrative support to the assigned area.
Assist claimants, employers, staff, other agencies, and the general public, including resolving problems.
Provide program, administrative, and technical assistance and interpretation to customers and staff.
Research and resolve detailed program or client issues and questions, and prepare required documents.
Draft documentation, reports, or presentations and provide information to internal and external customers.
Monitor and track multiple initiatives.
Represent the manager in various matters and/or serve as a lead worker, as needed.
Train subordinate staff in proper day-to-day operating procedures, as needed.
Perform job responsibilities with minimal supervision.
Establish and enforce child support obligations of responsible parents and coordinate child support activities with legal, judicial, and public organizations, as described in the posting.