Administrative Assistant 3 - Cobb County

Family and Children Services, Division of•Marietta, GA

2d•$48,880

About The Position

The Georgia Department of Human Services (DHS), Division of Family and Children Services (DFCS), Child Welfare Services (CWS), is hiring an Administrative Assistant 3 located in Cobb County. The position reports to the CWS County Director and performs a wide range of office administration duties for assigned functions or program areas. Duties may be complex and may involve confidential information, researching or resolving program data and issues, drafting documentation and reports, representing the program or unit, providing information and assistance to customers, and monitoring multiple initiatives. The role also provides administrative support and assistance with problem resolution for claimants, employers, staff, other agencies, and the public. It may involve representing the manager, serving as a lead worker, and training subordinate staff. The position is performed with minimal supervision. The posting also describes child support duties, including establishing and enforcing child support obligations and coordinating child support activities with legal, judicial, and public organizations. The selected candidate may be subject to pre-employment drug screening, education verification, reference checks, motor vehicle records checks, and criminal background checks. In the event of an identified emergency, the employee may be required to assist with the department’s emergency responsibilities.

Requirements

High school diploma or GED and four years of job-related experience; or two years of experience at the lower-level Administrative Assistant 2 (GST051) or an equivalent position.
Ability to multitask in a high-functioning work environment.
Customer service skills.
Knowledge of Microsoft Office platforms, especially Word, Excel, and Publisher, and the Office 365 suite, including SharePoint and Teams.
Ability to adapt to varied situations and needs while remaining professional.

Nice To Haves

Associate degree from an accredited college or university and two years of related experience.

Responsibilities

Manage routine administrative functions such as travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing and credit, inventory, and property control.
Provide administrative support to the assigned area.
Assist with and resolve issues for claimants, employers, staff, other agencies, and the general public.
Provide program, administrative, and technical assistance and interpretation to customers and staff.
Research and resolve detailed program or client issues and questions, and prepare required documents.
Draft documentation, reports, or presentations.
Represent the program or unit and provide information and assistance to internal and external customers.
Monitor and track multiple initiatives.
May represent the manager in various matters or serve as a lead worker.
May train subordinate staff in day-to-day operating procedures.
Establish and enforce child support obligations of responsible parents and coordinate child support activities with legal, judicial, and public organizations.