Administrative Assistant 3 | Quality & Operations

The Ohio State University

8d • Onsite

About The Position

The Administrative Assistant 3 independently provides advanced administrative, project coordination, and operational support to Quality & Operations Administration. The role supports enterprise‑wide quality programs and committees, requiring application of specialized knowledge, independent judgment, and discretion. Responsibilities include coordinating complex workflows, managing sensitive information, supporting compliance‑driven activities, and ensuring efficient administrative operations across multiple leaders and initiatives. The position operates with limited supervision, prioritizes competing demands, and contributes to continuous process improvement. Under the direction of Quality Leadership, the Administrative Assistant 3 serves as a technical individual contributor responsible for coordinating high‑level quality program logistics and performing advanced administrative functions. The role independently manages calendaring, purchasing, timekeeping, data and records management, reporting, and communications in support of directors, committees, and enterprise quality initiatives. The position requires advanced organizational skills, professional judgment, and discretion, particularly when handling confidential information and interacting with faculty, medical staff, leadership, and external stakeholders. The Administrative Assistant 3 proactively anticipates needs, resolves routine issues independently, and escalates complex concerns appropriately.

Requirements

• High school diploma or GED
• Certification or vocational training may be required
• Minimum 2 years of relevant experience required
• Proficiency with PC based systems and standard office software
• Strong analytical, communication, and organizational skills
• Ability to interpret technical, financial, and administrative information
• Proven ability to manage multiple priorities independently

Nice To Haves

• Associate degree in relevant field may be preferred
• 4-6 years of relevant experience
• Prior experience in a healthcare or comparable professional setting preferred

Responsibilities

• Coordinating complex workflows
• Managing sensitive information
• Supporting compliance-driven activities
• Ensuring efficient administrative operations across multiple leaders and initiatives
• Managing calendaring
• Purchasing
• Timekeeping
• Data and records management
• Reporting
• Communications in support of directors, committees, and enterprise quality initiatives
• Anticipating needs
• Resolving routine issues independently
• Escalating complex concerns appropriately

Benefits

• An array of retirement plan options, each with a generous employer contribution
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one
• Paid vacation and sick leave, including short and long-term disability and paid parental leave
• Get the most out of the Public Service Loan Forgiveness program
• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost
• Paid time off, including sick and vacation time and 11 holidays
• State retirement plan or an alternative retirement plan, both with generous employer contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED