Administrative Assistant 3

Humana • Frisco, TX

1d • $53,100 - $72,500

About The Position

The Administrative Assistant 3 (Senior) provides high-level administrative and operational support to senior leaders who lead large and complex teams. This role operates with independent judgment when needed, adapting quickly to shifting priorities and ambiguous situations. The ideal candidate is a proactive problem-solver with deep organizational expertise, strong communication skills, and a forward-looking orientation toward digital and AI-enabled productivity. Decisions typically span methods, tactics, and processes for administrative and operational tasks.

Requirements

• 10+ years of administrative experience, including at least 3-years supporting senior leaders or complex, cross-functional teams
• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel (intermediate level: data organization, tracking, basic formulas)
• Strong written and verbal communication skills; able to draft professional correspondence and materials independently
• Demonstrated use of AI tools (e.g., Copilot, Claude, Gemini) for administrative or productivity tasks
• Curiosity about emerging AI and productivity tools; actively follows developments that could improve individual and team effectiveness
• Ability to manage multiple competing priorities under tight timelines
• Strong attention to detail and accuracy
• Capacity to maintain confidentiality and exercise sound judgment
• Comfort operating with ambiguity and adapting to changing needs in a fast-moving environment
• Strong organizational skills and a continuous improvement mindset

Nice To Haves

• Associate's or Bachelor's Degree
• Advanced proficiency in Microsoft Excel (pivot tables, data analysis, reporting)
• Experience supporting C-suite or senior technology leaders
• Experience with: Calendar optimization and executive scheduling at scale
• Event or meeting planning for distributed or hybrid teams
• Document management and workflow tools (SharePoint, OneDrive)
• Corporate travel and expense platforms (e.g., Concur)
• Strong research, editing, and content preparation skills
• Familiarity with AI prompt best practices or experience integrating AI into daily work routines
• Experience supporting geographically distributed or hybrid teams

Responsibilities

• Proactively manage calendars, appointments, and shifting priorities for assigned leaders or teams, ensuring alignment with business objectives
• Anticipate scheduling conflicts, prepare alternatives, and optimize time allocation
• Serve as a liaison across departments, ensuring effective communication and coordination
• Draft, edit, and proofread high-quality communications (correspondence, presentations, reports, meeting materials) with professionalism and attention to detail
• Manage inbound communications (calls, emails, messages), triaging and prioritizing with discretion
• Maintain confidentiality of sensitive information and exercise sound judgment in handling escalations
• Plan and coordinate meetings, workshops, and events (virtual and in-person), including logistics, materials, agendas, and follow-ups
• Support meeting effectiveness by preparing briefing materials, capturing action items, and tracking key deliverables
• Arrange travel and manage associated logistics and expense processes
• Identify opportunities to improve administrative workflows, tools, and processes
• Standardize repeatable tasks (e.g., templates, tracking mechanisms, reporting formats)
• Support light operational tracking (budgets, invoices, project trackers, or team initiatives)
• Leverage modern tools (Microsoft 365 suite, Teams, SharePoint, collaboration platforms, workflow tools) to improve efficiency and transparency
• Apply AI productivity tools (e.g., Microsoft Copilot, Claude, Google Gemini) to accelerate drafting, summarization, research, meeting preparation, and routine task automation
• Proactively track developments in AI and productivity technology, identifying tools and features that could benefit individual and team effectiveness
• Maintain digital filing systems, ensuring organization, accessibility, and compliance
• Support data entry, reporting, and basic analysis using spreadsheets and dashboards
• Oversee office operations where applicable (supplies, inventory, coordination of services)
• Manage document lifecycle processes (distribution, filing, archiving)
• Support onboarding logistics and team coordination activities
• Exercises independent judgment in prioritizing competing requests and managing multiple stakeholders
• Adapts processes and approaches based on evolving business needs with comfort navigating ambiguity
• Works with limited guidance, leveraging experience and organizational knowledge to deliver outcomes
• Use your skills to make an impact

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree