ADMINISTRATIVE ASSISTANT 3 - Certification Investigations Division

State of Washington•King County – Burien, WA

5d•Onsite

About The Position

The Washington State Criminal Justice Training Commission (WSCJTC) is seeking a customer service focused and detail-driven Administrative Assistant 3 to support its Certification Investigation Division. This position provides vital administrative support to ensure investigations are organized, tracked, and completed in compliance with Bureau procedures and state law. The incumbent also responds to law enforcement agency inquiries regarding case status and procedures. The role is based in King County, offering a 5% premium pay in addition to the listed salary.

Requirements

High school graduation or GED and three years of progressively responsible experience in administrative work, OR formal education substituting year-for-year for experience with coursework in criminal justice, paralegal studies, communication, political science, or public administration or similar degree plan.
Three (3) years of experience using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Publisher) and Adobe PDF software.
Demonstrated experience providing high-level customer service.
Demonstrated excellence in verbal, written, presentation, and listening skills essential for decision making and problem solving.
An understanding/knowledge of current law enforcement and social justice climate.
Demonstrated professionalism and commitment to internally and externally following the WSCJTC’s vision, mission, and values.
Experience in positions requiring multi-tasking, following timelines and deadlines, showing initiative, and working independently and as a contributing professional member of a team.
Efficient use of work time, equipment, and resources.
Well organized with strict attention to detail.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.

Nice To Haves

Bachelor’s degree with an emphasis on criminal justice, paralegal studies, communication, political science, public administration or similar degree plan.
Previous administrative experience within state or local government agencies.

Responsibilities

Create, track, and maintain complaints, including monitoring cases in intake review and the investigative queue, and requesting files.
Review investigative documents and files for accuracy.
Review cases and Investigative Reports for compliance with procedures, including conflicts checks, prior to administrative review.
Communicate with law enforcement agencies, including chief executives, managers, and supervisors regarding pending cases, case status, and Bureau procedures.
Assist in requesting, tracking, receiving, and filing case-related documents.
Track cases for review/follow-up/administrative review and approval.
Create and maintain reports and lists related to investigations for Division managers.
Assist Division staff with records organization and retention according to the retention schedule.
Complete administrative functions that support Bureau operations and ensure compliance with state and agency policies and procedures.
Create and maintain case lists for agency employee investigations and Basic Training Division recruit investigations.
Participate in investigative meetings and track action items.
Prepare and draft correspondence and other documents for review, ensuring accuracy, clarity, and consistency with agency standards.
Assist with internal audits.