Administrative Assistant 2
About The Position
The Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 2. This position performs various administrative and clerical tasks to support DDD's Cultural Competency Plan/Limited English Proficiency Plan. These Plans will ensure cross-cultural and linguistically competent and compliant practices in the functional areas, including the delivery of services to members. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
Requirements
- Telephone operation and etiquette.
- Computer skills including advanced use of Google Workspace.
- General office procedures and practices.
- Business English, spelling, grammar and punctuation.
- Oral and written communication.
- Organize and maintain a file system.
- Strong customer service skills.
- Telephone skills as it relates to contact in-person, over the phone and via email.
- Planning, organization, and time management.
- Plan, coordinate, analyze and establish priorities.
- Work with diverse groups of individuals.
- Handle multiple tasks, take initiative, and problem solve.
- Assure confidentiality of work-related matters.
- Work with minimal supervision.
- Following verbal and written instructions.
- Deal with the public with tactfulness and accuracy.
- Learn and apply procedures.
Nice To Haves
- Two years of responsible administrative experience; or a Bachelor's degree in a field appropriate to the assignment from an accredited college or university and one year of the required experience; or a Master's degree in a field appropriate to the assignment from an accredited college or university.
Responsibilities
- Coordinates specialized administrative work to support both Cultural Competency Manager and Coordinator.
- Note-taking of meeting minutes.
- Organizes meeting agendas and manages calendars.
- Reviews, reads and researches materials and reports.
- Report preparation.
- Assists with formatting outgoing correspondence, letters and memos.
- Organizes and maintains a shared electronic filing system.
- Communicates and coordinates with other DDD units, external stakeholders and vendors as instructed.
- Uses computer software to create and manage databases, spreadsheets, and reports.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
