ADMINISTRATIVE ASSISTANT 2

Arizona Department of Administration•Phoenix, AZ

1d•Onsite

About The Position

The Arizona State Hospital (ASH) provides inpatient psychiatric care to persons with serious mental illness who need long-term behavioral health care. ASH promotes hope and wellness for our patients and creates opportunities to participate in planning, delivering and evaluating services that assist with recovery. Treatment is individualized with goals that focus on education about an illness, instilling hope and improving one's overall quality of life. This position will provide mail and property services to the Civil and Forensic Hospital. This includes all work related to patient, clinical staff and administrative mail and property services. This position shall pick up mail Monday through Friday (except Holidays), separates, X-Ray packages for contraband, completes all documentation and issue procedures to including update patient property logs. Provides as needed Courier services for inter-agency mail. Perform Security Control Room operations as required to support staffing and operational needs.

Requirements

Knowledge of postal system and mail procedures.
Knowledge of Courier Responsibilities.
Knowledge of Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Exceptional written/oral communication skills.
Organizational analysts: word processing with a variety of software packages.
Skills also include analytical, interpersonal, communication (written/oral) and project management.
Ability to communicate verbally and in writing with a diverse group of employees, patients, residents and community members.
Ability to walk/stand for long durations while issuing mail and property to patients.
Ability to recognize and identify contraband.
Ability to resolve issues and concerns while maintaining positive customer relationships.
Ability to support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Previous mail room experience a plus.

Responsibilities

Sort and collate incoming and outgoing mail following established processes for all incoming patient mail/packages.
Issue patient packages following established processes.
Conducts Courier duties as needed.
Prepare and compile a variety of administrative assignments including work of considerable difficulty that must remain confidential.
Other duties as assigned as related to the position.