Administrative Assistant 2 (Leesville-WAE)

State of Louisiana•Leesville, LA

About The Position

The Administrative Assistant 2 serves as the agency’s first point of contact, creating a welcoming environment for veterans, visitors, and staff while providing administrative support to keep the front office running smoothly. The position is directly supervised by a Veterans Cemetery Director. This is a When Actually Employed (WAE) position, limited to 1,250 hours within a 12-month period. The work schedule is 8:00 AM to 4:30 PM, Monday through Friday. The position does not participate in a Career Progression Group. Salary is determined based on qualifications and experience. The Louisiana Department of Veterans Affairs seeks to advocate for veterans and their families by connecting them with benefits and supporting the needs of transitioning service members. The agency is an Equal Opportunity Employer and State as a Model Employer (SAME), promoting workplace diversity and inclusion.

Requirements

  • One year of experience in administrative services; every 15 semester hours earned from an accredited college or university may substitute for six months of the required experience.
  • Ability to accept direction and follow guidance or instructions.
  • Ability to communicate information, ideas, and emotions effectively using structured communication methods.
  • Ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Responsibilities

  • Screen telephone calls, record messages, and refer callers to appropriate staff.
  • Prepare and file routine visitor log sheets.
  • Establish and maintain files.
  • Keep records of internal office reports and correspondence.
  • Sort and distribute incoming and outgoing mail.
  • Schedule appointments and assist with completing state benefit forms.
  • Assist office visitors who require routine responses or assistance.
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