Administrative Assistant 1 (PCN 083093)

State of Alaska•Juneau, AK

18h•Onsite

About The Position

The Administrative Assistant 1 provides technical and administrative support for the Division of Corporations, Business and Professional Licensing. The role supports licensing activities and involves working with technology, proprietary software, applications, and media developed for the Division. It is intended to offer an opportunity to learn licensing processes and prepare for future career growth within the organization. The Division’s mission is to ensure competent, professional, and regulated commercial services are available to Alaska consumers. Its work is guided by commitments to participation, quality, and openness. The team emphasizes personal growth, independent work and judgment, collaboration, and excellent customer service. The office is located in downtown Juneau on the ninth floor of the Alaska State Office Building. The work environment is fast-paced, with priorities that change continuously. Workstations have new furniture and ergonomic lifting desktops.

Requirements

Six months of advanced clerical experience, such as work as an Office Assistant 2, Accounting Clerk, or similar class with the State of Alaska, or equivalent experience with another employer; OR six months of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience.
Advanced clerical experience may include reviewing complex or questionable applications or documents; researching files and regulations to verify information or clarify applicant status; applying criteria, rules, regulations, and policies; explaining administrative processes and procedures; tracking expenditures; completing administrative paperwork; composing letters and memoranda; and completing or reviewing forms for accuracy and completeness.
Ability to stay organized, perform work thoroughly, and demonstrate effort and commitment.
Strong interpersonal communication skills and the ability to communicate clearly and concisely in writing and verbally.
Ability to write with minimal typographical or grammatical errors.
Ability to adapt work plans to changing priorities and address multiple demands and competing priorities.
Ability to set realistic goals, take initiative, work with minimal supervision, and complete assignments in a timely manner.
Ability to anticipate and meet the needs of internal and external customers.

Responsibilities

Provide technical and administrative support for the Division of Corporations, Business and Professional Licensing.
Support licensing activities.
Work with the Division’s technology, proprietary software, applications, and media.
Maintain organization across projects and multiple email inboxes.
Communicate clearly and concisely in writing and verbally.
Adjust planned work as priorities and needs change, using critical thinking to address competing demands.
Complete assignments in a timely manner with initiative and minimal supervision.
Anticipate and meet the needs of internal and external customers.