Administrative and Training Specialist

Alternative Services Inc - Northeast•Auburn, ME

1d•Onsite

About The Position

ASI-NE is seeking an organized, energetic, and passionate Administrative & Training Specialist to join their team. This role is ideal for someone with a strong eye for detail who enjoys ensuring accuracy and preventing mistakes. The specialist will be responsible for keeping daily office operations running smoothly, supporting administrative tasks, and collaborating with agency trainers to develop and enhance training curriculums. This position is a key member of both the HR and Training teams, making a meaningful impact by supporting staff and the people ASI-NE serves.

Requirements

At least 2 years of experience supporting adults with intellectual disabilities or mental health needs
Age 21+
High School Diploma/GED
Strong Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint
Experience with electronic medical records and digital database systems
Ability to read, comprehend, and accurately type agency documentation
Excellent verbal and written communication skills
Detail-oriented, organized, able to prioritize tasks effectively
Ability to work cooperatively in a team-focused environment
Comfort with several hours of computer work and answering phones daily
A positive attitude and genuine willingness to learn and grow
Professional, welcoming demeanor when interacting with visitors, staff, and consumers
Good physical and emotional health

Nice To Haves

Administrative or residential care experience

Responsibilities

Keep daily office operations running smoothly
Greet consumers, employees, vendors, and visitors with a friendly, professional presence
Support administrative tasks (phones, filing, electronic records, data entry, documentation)
Assist with maintaining office security and opening/closing procedures
Operate standard office equipment (phones, scanner, fax/copier, postage meter)
Collaborate with agency trainers to develop, revise, and enhance training curriculums
Assist with scheduling trainings, maintaining training records, and ensuring compliance
Support staff training processes and contribute to a positive learning environment