Administrative and Logistics Coordinator
About The Position
The Administrative and Logistics Coordinator enables smooth operation of the company’s pouch sales and fulfillment functions by serving as a central point for sales, billing, freight, and logistics information. The role works with sales and account service colleagues and supports a high level of customer service as the business grows. The successful candidate will also maintain an enthusiastic presence for Morning Star in the marketplace. The position is located in the Sacramento office, with occasional travel to Los Banos. The role includes administrative support, vendor setup, complaint tracking and reporting, some collections and accounts receivable work, and computing and paying broker partners. Performance is measured in part by average days from shipment to invoice creation, the percentage of accounts receivable more than 30 days past due, and customer response ratings.
Requirements
- Excellent computer skills, especially with Excel.
- Knowledge of methods and techniques for conflict resolution.
- Fluent in English, with effective written and verbal communication skills.
- Enjoys customer interaction.
- Quick learner.
- Strong work ethic.
- Honest, forthright, and trustworthy.
- Persistent in getting results while remaining patient.
- Able to thrive in an active, fast-paced environment.
Nice To Haves
- Experience in exports and customer service is desired, but not required.
Responsibilities
- Coordinate the flow of sales, billing, freight, and logistics information for pouch sales and fulfillment.
- Work with sales and account service colleagues to support customer service.
- Maintain an enthusiastic presence for Morning Star in the marketplace.
- Set up new vendors.
- Track and report complaints.
- Perform some collections and accounts receivable responsibilities.
- Compute and pay broker partners.
Benefits
- Comprehensive health plan including medical, dental, and vision insurance.
- Company pays the full monthly premiums for the colleague and all eligible family members.
- Company contributions to colleagues' Health Savings Accounts.
- 401(k) plan with a 4% company match for year-round colleagues.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
