Administrative Analyst- Advancement

NorthWest Arkansas Community College•Benton County Location, AR

11d•Onsite

About The Position

The Administrative Analyst supports general office operations for the NorthWest Arkansas Community College Office of Advancement and NWACC Foundation. The role provides clerical support, donor database entry and reporting, financial transaction receipting and recordkeeping, and primary front-office service. The Analyst works closely with the Foundation’s Executive Director, Director of Finance & Operations, Director of Development, and the Office of the NWACC President. Additional duties may be assigned to support department and college goals. The position serves as the primary contact for the Office of Advancement and NWACC Foundation, managing visitor and donor inquiries and coordinating office operations. It supports Foundation governance and meetings, financial administration, gift and pledge processing, donor database maintenance, reporting, and stewardship communications. Occasional evening and weekend work is required for special meetings or events. The role requires an associate degree in public administration, general business, or a related field, plus one year of related administrative, business management, business education, or office support experience, or an equivalent combination of education and related experience. The work is generally performed in a professional office with moderate noise, standard lighting, and controlled temperature. Occasional visits to storage rooms, conference spaces, or outdoor locations may involve varying conditions; infrequent louder noise or moving lightweight materials may occur. Physical activities include frequent keyboarding, sitting, standing, and walking, as well as constant hearing, repetitive motion, and talking. Close visual acuity is required for data preparation and analysis, transcribing, computer use, reading, and visual inspection.

Requirements

Associate degree in public administration, general business, or a related field, or formal education equivalent.
One year of related administrative, business management, business education, or office support experience, or an equivalent combination of education and related experience.
Knowledge of the organization and administration of various higher education academic and social programs.
Knowledge of campus and community resources.
Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs.
Ability to coordinate the activities of campus academic and/or social programs.
Ability to evaluate collected information and formulate recommendations.
Ability to compile information into report form.
Ability to maintain confidentiality and data integrity in donor and financial records.
Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and visual inspection at close distances.

Responsibilities

Serve as the primary contact for the Office of Advancement and NWACC Foundation, greeting visitors and responding to or directing donor inquiries in person and by phone with professionalism, discretion, and confidentiality.
Coordinate daily office operations, including files, correspondence, donor mailings, copying, calendars, supply ordering, and technology and maintenance requests; prioritize workflow and multiple projects.
Coordinate logistics for staff, Foundation Board, committee, and task force meetings, including reservations, meals, and audiovisual needs; serve as Board liaison for RSVPs and information sharing as directed by the Executive Director; work occasional evenings and weekends for special meetings or events.
Prepare decision-making data; collect, edit, and distribute Board meeting materials; record Board, standing committee, and quarterly finance meeting minutes; and maintain Board policies and records for reference and compliance.
Support the Director of Finance & Operations with confidential financial transactions and projects, including receiving monetary gifts, processing receipts, securing check requests and payment approvals, administering corporate card activity, and completing monthly expense reports.
Process Foundation gifts and pledges from individuals, corporations, foundations, and organizations promptly and accurately; generate gift acknowledgment letters and receipts; and periodically update acknowledgment communications.
Assist with the operation, maintenance, and data entry of The Raiser’s Edge constituent database, maintaining confidentiality, data integrity, and accurate gift attributes, linkages, actions, and codes to support donor stewardship.
Collaborate with Directors to analyze and prepare campaign performance and new donor Trend Reports, including comparative fiscal- or calendar-year data; develop donor reports and additional reports and lists for the Executive Director of Advancement and President.
Lead monthly donor birthday, anniversary, and retirement recognitions through a digital card service and assist the Director of Development with holiday mailings, sympathy acknowledgments, and related stewardship communications.
Perform additional duties as assigned to support department and college goals and objectives.