Administrative Analyst

Los Gatos Community•Los Gatos, CA

2d•Onsite

About The Position

Under general supervision, provides administrative and workflow support to assigned departmental projects and programs; analyzes programmatic practices and procedures and recommends organizational, operational, policy, and procedural improvements; conducts needs analyses, feasibility studies, and evaluations for assigned projects and programs; develops, summarizes, and maintains administrative records; fosters cooperative working relationships among Agency departments and acts as liaison with various community, public, and regulatory agencies; and performs related work as required.

Requirements

Knowledge of project and program management principles and analytical processes.
Knowledge of organizational and management practices related to program evaluation and improvement.
Knowledge of principles and practices of public administration.
Knowledge of research, data collection, analysis, and reporting techniques.
Knowledge of sources of information related to municipal programs and services.
Knowledge of applicable federal, state, and local laws, regulations, and policies.
Knowledge of basic principles of contract administration.
Knowledge of recordkeeping principles and procedures.
Knowledge of modern office practices, methods, and equipment.
Knowledge of computer applications related to assigned work.
Knowledge of English usage, grammar, spelling, vocabulary, and punctuation.
Knowledge of customer service and public relations techniques.
Knowledge of methods for establishing and maintaining effective working relationships.
Ability to assist in the development of goals, objectives, policies, procedures, and work standards.
Ability to coordinate and support administrative and reporting activities.
Ability to conduct management, administrative, operational, and programmatic studies.
Ability to conduct research related to contracts, staffing, and operational issues.
Ability to analyze, interpret, summarize, and present information and data effectively.
Ability to evaluate operations and recommend improvements to policies, procedures, and programs.
Ability to prepare clear and concise reports, correspondence, and presentations.
Ability to interpret and explain policies, procedures, laws, regulations, and ordinances.
Ability to conduct research, evaluate alternatives, and make sound recommendations.
Ability to effectively represent the department in meetings with agencies, organizations, and community groups.
Ability to establish and maintain filing, record keeping, and tracking systems.
Ability to organize and prioritize multiple projects and assignments.
Ability to operate modern office equipment and software applications.
Ability to communicate effectively in person, by telephone, and in writing.
Ability to exercise initiative, sound judgment, and discretion within established guidelines.
Ability to establish and maintain positive and effective working relationships.
Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, economics, political science, or a related field.
One (1) year of responsible administrative, analytical, program management, or related experience, preferably in municipal government or public sector administration.
Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

Responsibilities

Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems.
Performs professional-level administrative and programmatic work in areas such as insurances, management analysis, and program evaluation.
Coordinates assigned departmental programs and projects; monitors activities to ensure compliance with applicable laws, regulations, policies, and procedures.
Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation.
Collects, compiles, and analyzes information from various sources related to administrative, operational, and programmatic issues.
Prepares technical reports, correspondence, presentations, and recommendations based on research and analysis.
Conducts surveys and performs research and statistical analyses on administrative, personnel, and operational issues.
Monitors legislation, regulations, and industry trends that may affect departmental programs and operations.
Serves as a liaison with employees, public and private organizations, community groups, and governmental agencies.
Provides information and assistance regarding assigned programs and services; responds to inquiries, concerns, and complaints.
Prepares Agency Management, Agency Board, and staff reports, resolutions, ordinances, and related correspondence.
Assists in the preparation of requests for proposals, bids, contracts, and agreements and supports contract administration activities.
Maintains accurate records, files, databases, and tracking systems.
Conducts analytical and operational studies; evaluates alternatives and recommends procedural, administrative, and operational improvements.
Assists with the administration of departmental programs, including application review, recordkeeping, and reporting activities.
Assists with special events, community outreach efforts, and public education programs.
Coordinates assigned projects involving consultants, contractors, and external agencies.
Participates on committees, task forces, and working groups as assigned.
Communicates effectively orally, in writing, and through presentations, reports, and statistical summaries.
Performs other duties as assigned.