Administrative Aide Outpatient Full Time at Frederick Health

TX Team Rehab, Inc.•Ballenger Creek, MD

6d•$17 - $18•Onsite

About The Position

Join our dynamic rehab team! We're looking for a motivated Administrative Aide to support both front desk operations and hands-on rehab care to our specialty outpatient clinic: Crestwood Clinic (orthopedic & lymphedema). This is a full-time opportunity for someone excited to work in a dynamic, patient-centered environment. Monday through Friday schedule with no weekends!

Requirements

Enthusiastic about joining a thriving, energetic team
Prior experience in a therapy clinic or healthcare setting preferred
Familiarity with EMR systems and/or patient scheduling software
Understanding of patient insurance benefits and ability to explain them
Strong customer service skills with a commitment to professionalism, confidentiality, and service
Effective verbal and written communication skills
Strong interpersonal skills and ability to build rapport with patients and therapists
Team-oriented with excellent organizational and time management skills
Comfortable using departmental computer systems

Responsibilities

Assist licensed therapists with therapeutic exercises and treatment procedures
Prepare and maintain treatment areas and equipment
Support therapists with patient-related tasks and equipment orders
Clean and maintain therapy/exercise equipment
Answer phones and schedule patient appointments
Register new patients and collect co-pays
Organize and compile patient charts
Perform weekly office supply inventory
Input patient transactions and manage clinic data
Complete daily, weekly, and monthly reporting
Perform end-of-day procedures including financial reconciliation, deposits, and schedule management