Administrative Aide Outpatient Full Time at Frederick Health

Tx:Team Rehab•Frederick, MD

5d•Onsite

About The Position

Join our dynamic rehab team! We're looking for a motivated Administrative Aide to support both front desk operations and hands-on rehab care to our specialty outpatient clinic: Crestwood Clinic (orthopedic & lymphedema). This is a full-time opportunity for someone excited to work in a dynamic, patient-centered environment. Monday through Friday schedule with no weekends!

Requirements

Enthusiastic about joining a thriving, energetic team
Familiarity with EMR systems and/or patient scheduling software
Understanding of patient insurance benefits and ability to explain them
Strong customer service skills with a commitment to professionalism, confidentiality, and service
Effective verbal and written communication skills
Strong interpersonal skills and ability to build rapport with patients and therapists
Team-oriented with excellent organizational and time management skills
Comfortable using departmental computer systems

Nice To Haves

Prior experience in a therapy clinic or healthcare setting preferred

Responsibilities

Assist licensed therapists with therapeutic exercises and treatment procedures
Prepare and maintain treatment areas and equipment
Support therapists with patient-related tasks and equipment orders
Clean and maintain therapy/exercise equipment
Answer phones and schedule patient appointments
Register new patients and collect co-pays
Organize and compile patient charts
Perform weekly office supply inventory
Input patient transactions and manage clinic data
Complete daily, weekly, and monthly reporting
Perform end-of-day procedures including financial reconciliation, deposits, and schedule management