Administrative Aide (Part Time)

City of Norco • Norco, CA

5d • Onsite

About The Position

The Animal Control Division is seeking a Part-Time Administrative Aide. This position is limited to a maximum of 20 hours per week and 1,000 hours in a fiscal year. The schedule varies and may include weekends, nights, and holidays. This recruitment is continuous and will close once filled, so prompt application is encouraged.

Requirements

• Three years general office experience
• High School Diploma or equivalent
• Valid California Drivers’ License with good driver record
• Ability to properly organize work including time management and project initiation
• Ability to research, analyze and make sound recommendations
• Ability to comprehend and input data into Chameleon software
• Ability to communicate clearly verbally and in writing
• Ability to establish and maintain effective working relationships with the staff and shelter customers
• Knowledge of office, clerical and customer service methods and techniques
• Knowledge of basic bookkeeping practices
• Knowledge of basic budget development and budget monitoring practices and principles
• Knowledge of computer hardware, software and peripherals (MS Office, Chameleon software)
• Knowledge of business English usage, spelling, grammar and punctuation
• Basic knowledge of federal, state and city laws, rules, regulations and codes relating to Animal Control
• Requires vision (which may be corrected) to read small print
• Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects
• Requires mobility to stand, stoop, reach, and bend
• Sit for long periods while typing and using a computer
• Performs lifting, pushing and/or pulling and lift up to 25 pounds for the purpose of lifting supplies or equipment
• Requires the ability to move from place to place within the office and to reach for items above and below desk level
• While performing the duties of this class, employees are regularly required to use oral and written communications skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; use math and mathematical reasoning; learn and apply new information or new skills; interact with City staff, other organizations and the public
• All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster
• Employees must complete the required FEMA courses within six months of employment

Nice To Haves

• Experience paid and/or volunteer in Animal Shelter, Veterinary office or equivalent is a plus

Responsibilities

• Process pet adoptions
• Process counter and mail in dog licenses and renewals
• Process requests for service, follow up with clients and dispatch officers
• Process animal redemptions
• Process Bite Reports, Animal Cruelty Reports, and Citizen Complaints
• Edit/update animal adoption websites as needed
• Coordinate donations and educate potential donors
• Maintain public education documents and flyers
• Answer phones: provide general information and/or direct public to appropriate animal control and wildlife resources
• Process monthly and yearly City of Norco Animal Control reports and statistics
• Manage cash drawer, credit & debit transactions, including daily reconciliation and balancing
• Prepare cash deposits and receipts
• Collect on returned checks
• Interact with City finance staff and prepare requested reports
• Assist with Animal Control budget and budget management
• Place orders as required for livestock feed, cleaning supplies, office and medical supplies
• Coordinate animal medical and grooming services
• Review all animal control invoices and ensure charges are reasonable and appropriate
• Manage Court Workers & Volunteers

Benefits

• All employment offers are conditional based on successful completion of drug test.
• All employment offers are conditional based on the successful completion of a background investigation, physical and drug and alcohol screening at city expense and conducted by a physician designated by the city.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED