Administrative Aide IV

Prince George's County Government•Largo, MD

3d•Onsite

About The Position

The Prince George’s County Fire/EMS Department is seeking an Administrative Aide IV to support operations within the Office of the Fire Chief. This senior-level position performs advanced administrative and secretarial duties for the Emergency Services Command, relieves management officials of significant administrative details, and communicates with internal and external customers to receive, document, and respond to inquiries. The role handles highly sensitive and confidential information and requires sound judgment and discretion to protect it. The position helps ensure the smooth functioning of the Emergency Services Command so its leadership can focus on critical operational priorities. The Fire/EMS Department serves County communities through risk reduction, fire suppression, rescue, emergency medical, and all-hazards response services. The position is located at 9201 Basil Court, Largo, Maryland, and is considered an essential public safety position. Essential employees may be required to report or remain at work during standard or non-standard hours, emergencies, and periods when other County employees receive administrative leave.

Requirements

Associate degree from an accredited college or university in Business Administration or Secretarial Science.
Successful completion of a nine-month probationary period at the Administrative Aide III level within Prince George’s County Government, or two years of advanced diverse and/or technical clerical experience involving public contact, office management, and operational details, with some lead or supervisory experience.
There is no substitution for the required supervisory or lead experience.
An equivalent combination of education, experience, and training may be considered.
Candidates must clearly demonstrate the stated qualifications in their application.
Candidates meeting minimum qualifications must pass an online Administrative Aide examination unless they previously passed it on or after August 1, 2024.
Upon selection, meet agency training and performance standards and demonstrate required proficiency.
Upon selection, pass public safety pre-employment checks, which may include reference checks, background investigations, and drug screenings.
Be willing and able to serve as an essential employee and report or remain at work as operations or emergencies require.
Provide and verify authorization to work in the United States without sponsorship if selected.

Nice To Haves

Experience providing administrative support in a government or public safety agency, such as Fire/EMS, Police, or Emergency Management.
Proficiency in Microsoft Office Suite and SharePoint.
Experience using scheduling and workforce management software.

Responsibilities

Provide comprehensive administrative support to the Fire Chief, Executive Officer, and Deputy Fire Chief.
Conduct research through file reviews and telephone inquiries to gather data for letters, memorandums, and reports.
Review, prioritize, and distribute assignments for appropriate action; screen calls; greet and assist visitors; and maintain awareness of daily activities to respond effectively to information requests.
Draft and prepare reports, presentations, and correspondence according to departmental guidelines and procedures.
Coordinate travel and training arrangements for Command staff before submitting them to the Fiscal Affairs Division for Fire Chief approval.
Attend meetings as needed and accurately transcribe minutes for the Deputy Fire Chief.
Communicate professionally with other Commands, internal departments, and external stakeholders on behalf of the Emergency Services Command.
Maintain and update lists of Department personnel and stations, Fire Service organizations and committees, and Federal, State, and County government officials.
Notify appropriate parties of changes in employment assignments.
Enter Expenditure Request Forms (ERFs) into SharePoint for approval and promptly notify requestors to support order processing.
Maintain and update Emergency Services Command SharePoint site pages.
Assist with special projects assigned by the Emergency Services Command and Office of the Fire Chief.
Provide administrative-level support to the UKG Telestaff Workforce Management site.