Administration Officer

BaptistCare•Albany, NY

6d•Onsite

About The Position

BaptistCare is seeking an organised and customer-focused Administration Officer to join our 85-bed Residential Aged Care facility in Busselton. In this role, you will support the smooth day-to-day operations of the site while ensuring our residents remain at the centre of everything we do. Roster: Monday to Friday, 8:30am – 4:00pm (no weekends)

Requirements

Experience in administration or reception
Proficient in Microsoft Word, Excel, and admin systems
Strong communication and interpersonal skills
Ability to manage competing priorities
Customer‑focused and team‑oriented
Alignment with BaptistCare values

Responsibilities

First point of contact for incoming calls and visitors.
Manage administrative aspects of resident admissions and discharges, including applications and wait lists.
Process accounts receivable/payable, place purchase orders, and manage office supplies.
General administration: filing, mail, data entry, word processing, minute taking, photocopying.
Maintain records to meet internal/external reporting requirements.
Liaise with internal stakeholders for travel, accommodation, and catering bookings.
Develop and improve administrative processes.
Ensure compliance with Occupational Safety and Health policies and Baptistcare’s Code of Conduct.
Actively contribute to continuous quality improvement.