Administration Officer
About The Position
Mater Private Hospital Redlands has an exciting opportunity for a customer-focused Administrator. Shift times range from 6:00am through to 5:00pm Monday – Friday. The successful applicant will be offered Temporary Part time employment until end of April with possible extension. The shifts offered will ideally be 5 x 6 hour shifts and 1 x 8 hour shift per fortnight. In this role you will be providing high-quality administrative support while contributing to the delivery of exceptional service for our patients, visitors and clinical teams. Working closely with the Administration Team Leader/Manager and wider multidisciplinary team, you will proactively manage a range of administrative, business support and coordination activities. You will work with a degree of autonomy, balancing competing priorities while maintaining a strong focus on patient experience, data quality, operational efficiency and continuous improvement.
Requirements
- Exceptional customer service skills and a patient-centred approach.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Excellent written, verbal and interpersonal communication skills.
- Proven ability to work both independently and collaboratively within a team environment.
- Strong attention to detail and the ability to analyse information to identify issues and implement solutions.
- Confidence using Microsoft Office applications and healthcare information systems.
- Well-developed problem-solving, decision-making and critical thinking skills.
Nice To Haves
- Experience working within a hospital, healthcare or medical setting
- Knowledge of health information systems and patient administration processes.
Responsibilities
- Providing a high level of administrative support to clinical and operational teams.
- Delivering exceptional customer service to patients, visitors, medical practitioners and staff.
- Managing reception activities, including patient admissions and discharges.
- Conducting health fund eligibility checks and processing patient payments.
- Supporting bookings, appointments, admissions and course enrolments.
- Assisting with banking reconciliation, purchasing and inventory management.
- Coordinating maintenance requests and general operational support activities.
- Performing clinical transcription, records management and patient information requests.
- Monitoring and maintaining data quality, identifying and correcting discrepancies as required.
- Supporting rostering activities in line with relevant work instructions and enterprise agreements.
Benefits
- Access to not-for-profit salary packaging up to $15,900
- Access to many staff benefits
- Career growth opportunities across healthcare, corporate, research and leadership pathways
- Professional development and learning through Mater Education, external partners and internal development programs
- Generous salary packaging to help maximise your take-home pay
- Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
- Fitness Passport access and a range of lifestyle, retail and travel discounts
- Discounted parking and reduced prices at Mater cafés and coffee outlets
- A supportive culture where your contributions are recognised and your development matters
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
