Administration Officer - Workforce

Lutheran Services • Woodridge, IL

1d • Onsite

About The Position

We’re looking for an Administration Officer – Workforce to join our team at Trinder Park Aged Care. This role is at the heart of workforce coordination, helping ensure we have the right people in the right place at the right time to support safe, high-quality care for our residents. You’ll work closely with the Service Manager, Heads of Department, staff and Payroll to keep rosters accurate, compliant and running smoothly.

Requirements

• Previous experience in rostering, workforce coordination or workforce planning
• Ideally, experience within aged care, healthcare or a similar environment
• Understanding of awards, workplace legislation and Enterprise Agreements
• Strong organisational skills and excellent attention to detail
• Confident communication and problem-solving skills
• Ability to manage confidential information professionally
• Experience using rostering systems, ideally Humanforce
• Good working knowledge of Microsoft Word, Excel and Outlook
• Ability to work under pressure and manage competing priorities
• A compassionate and supportive approach when working with staff and residents.

Nice To Haves

• A Certificate IV in Human Resources, Business Administration or a related field will be highly regarded.

Responsibilities

• Develop and maintain accurate staff rosters to meet resident and operational needs
• Manage staff availability, leave, shift changes and coverage
• Monitor staffing levels and respond to absences and urgent workforce requirements
• Work with department leaders on current and future workforce planning
• Support recruitment and onboarding activities
• Ensure rosters align with legislation, award requirements and the Enterprise Agreement
• Prepare reports on overtime, staffing variances and labour costs
• Coordinate mandatory training, appraisals and development activities
• Monitor training completion and follow up outstanding requirements
• Be the first point of contact for staff regarding rosters, availability and shift changes
• Support the Service Manager with labour cost monitoring and workforce forecasting.

Benefits

• Salary Packaging Benefits: take home more pay ( up to $15,900 tax-free + $2,650 meals & entertainment )
• Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
• Employee Assistance Program for wellbeing support.
• Fitness Passport: Stay active with discounted gym memberships for you and your family.
• Ongoing Training & Development opportunities to grow your career
• Access to Staff Discounts & Benefits
• Super

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed