Administration Officer - Casual

SA Health•South Portland, ME

1d•A$66,442 - A$69,504•Onsite

About The Position

The Casual Administration Officer provides efficient administrative support across Millicent & District Hospital and Sheoak Lodge Aged Care Facility. Reporting to the Administration Manager, the role delivers welcoming counter and telephone services, directs patients and visitors, responds to enquiries, and connects callers with staff. Key responsibilities include supporting admissions, emergency presentations and theatre patients through the Sunrise system, entering outpatient information, processing incoming and outgoing mail, and maintaining stationery and forms. The officer works closely with clinical, administrative and aged care teams, prioritising competing demands, following established procedures, protecting confidentiality, and remaining calm and courteous under pressure at all times.

Requirements

Proven experience delivering confidential, efficient administration and high-quality customer service.
Advanced experience using Microsoft Office, databases, spreadsheets, email and general office equipment.
Strong organisational, communication and time-management skills, with the ability to prioritise tasks and work with minimal supervision.
Experience maintaining records and files while handling confidential and sensitive information appropriately.
Experience engaging respectfully with diverse customers, including Aboriginal consumers, with cultural awareness and willingness to undertake further training.
A current Nationally Coordinated Criminal History Check (NCCHC) for employment involving unsupervised contact with vulnerable groups is required for this position.
Immunisation Risk for this position is – Category B.
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Responsibilities

Provides efficient administrative support across Millicent & District Hospital and Sheoak Lodge Aged Care Facility.
Delivers welcoming counter and telephone services.
Directs patients and visitors.
Responds to enquiries and connects callers with staff.
Supports admissions, emergency presentations and theatre patients through the Sunrise system.
Enters outpatient information.
Processes incoming and outgoing mail.
Maintains stationery and forms.
Works closely with clinical, administrative and aged care teams.
Prioritises competing demands.
Follows established procedures.
Protects confidentiality.
Remains calm and courteous under pressure at all times.