Ft Riley Admin Travel and Trans Counselor

TotalSource•Fort Riley, KS

10d

About The Position

The Admin Travel & Trans Counselor performs transportation counseling and administrative services for active-duty military personnel, reserve components, and Department of Defense civilians whose personal-property shipments or storage are authorized at government expense. The position counsels members about shipment and storage entitlements, reviews orders and applications, processes transportation and storage documents, and answers inquiries about domestic and overseas moves. It also supports personally procured moves (PPM/DITY), storage and actual-cost claims, household-goods moves, privately owned vehicles, and local housing moves. The role uses automated personal-property and transportation systems to maintain records, process data, prepare reports, and coordinate with members, units, transportation offices, carriers, and other points of contact. The position is full-time and hourly at Fort Riley, Kansas.

Requirements

Superior customer service skills.
Excellent verbal and written communication skills.
Ability to conduct briefings for individuals and groups.
Ability to learn and use the Defense Personal Property System (DP3) and other required software.
Accounting skills to perform calculations and cost estimates.
Excellent organizational skills.
Ability to read, write, and speak English.
Proficiency with Microsoft Office and other programs.
Ability to work in a team environment.
High school graduate or equivalent diploma.
Must pass a pre-employment drug screen and criminal background check.
Must be a U.S. citizen or a U.S. permanent resident for more than three years to obtain NACI and CAC Card eligibility.

Responsibilities

Conduct individual and group counseling on transportation, shipment, storage, and personally procured move entitlements and procedures.
Schedule counseling appointments, prepare members for appointments, and ensure required orders, forms, inventories, and other documentation are available and complete.
Interpret orders and regulations to determine and explain authorized entitlements, weight allowances, restrictions, costs, and member responsibilities.
Review and process movement orders, applications, correspondence, shipment records, and storage documents; verify funding, authorizations, and accuracy.
Act as an ordering officer for the Transportation Officer by verifying and signing transportation documents.
Maintain non-temporary storage records, track expiration dates and costs, and assist retired, deployed, or separated members with retrieving stored goods.
Determine appropriate shipment methods and arrange packing, crating, storage-in-transit, and use of government, commercial, or Department of Defense contract facilities as applicable.
Prepare transportation control and movement documents for overseas shipments and ensure required supporting and customs documents accompany shipments.
Provide Government Bills of Lading and Diversion Certificates, and compose correspondence and messages concerning household-goods shipments.
Brief members on PPM/DITY procedures and entitlements, including weight limits, reimbursement, eligible items, and required documentation.
Review and process PPM/DITY data in the Defense Personal Property System (DP3), enter and verify weight-ticket and shipment information, and finalize reviewed data.
Process storage and actual-cost claims, calculate government and member costs, and issue DD Form 139 for collection of excess charges.
Administer local housing move budget applications and calculations, verify accounting classifications, and estimate move costs.
Advise members about special items, carrier liability, additional insurance, excess costs, pets, privately owned vehicles, overseas entry requirements, and applicable shipment restrictions.
Issue catalytic-converter removal certificates and Environmental Protection Agency waivers as authorized by applicable regulations.
Coordinate with units, points of contact, transportation offices, commercial carriers, and authorized movers to facilitate shipments and resolve inquiries.
Perform clerical, data-entry, and computer-system tasks; prepare regular and special reports; and ensure correspondence is accurate and complete.
Keep information provided to members current with applicable laws, regulations, policies, and procedures.