Admin Tech Spec III, Juris Communications Division

Harris Central Appraisal District•Houston, TX

7d•Onsite

About The Position

This advanced level position performs difficult work assignments involving independent judgment to determine the course of action consistent with established functional and organization's policies and tax code. This position requires familiarity with complex concepts in the functional area to perform semi-routine work activities with limited supervision. It is critical to be able to think and act independently on assigned projects. Typically, will interface with departmental staff, and a commitment to customer service is important.

Requirements

High School Diploma required.
4+ years of related work experience in customer service and mailroom.
Must have completed TDLR courses 101, 102, 4 and 7.
Division operations and practices
Data analysis
Critical thinking
Operation of general office equipment
Document formatting
Tax Codes and HCAD/Division policies and procedures
Customer service
Detail oriented
Strong written and verbal communication skills
Organizational skills
Ability to handle confidential information
Time management
Professionalism and work quality

Nice To Haves

Two years of college or equivalent work experience preferred.

Responsibilities

Demonstrate commitment to providing excellent public service.
Perform data research and convey accurate results.
Provide administrative assistance to support the department.
Explore difficult problems and render decisions.
Learn and keep current on new and revised tax laws and proper tax code.
Purchase and manage supplies and equipment.
Coordinate office and/or department operations.
Assist other work groups within the District based on workloads at any given time.
Greet visitors and callers, route and resolve information requests.
Keep team and supervisor informed regarding the progress and status of work activities.
Clear verbal and written communication skills.
Performs other duties as assigned.
Compile and assemble jurisdiction bond-sale value estimates and Jurisdiction self-report documentation for review prior to the Chief Appraiser's signature.
Log and process incoming documents for jurisdiction corrections, creations, annexations, and de-annexations, and perform a completeness check against a standard checklist before routing to management for review.
Compile and assemble documentation responsive to open-records requests for review and authorization of release.
Generate and distribute recurring and templated jurisdiction reports upon request.
Receive, log, and route jurisdiction correspondence, calls, and inquiries, escalating substantive matters to the coordinator.
Serve as the Records Management Liaison, coordinating records management activities and supporting compliance with records retention policies.
Organize and maintain the division's filing system.
Manage weekly payroll timesheets by reviewing, tracking, and submitting employee time for processing.
Prepare and distribute monthly FTP roll records for jurisdiction reporting.
Act as the primary point of contact for tax assessor staff, representing law firms, contract developers, and other external stakeholders by responding to inquiries and fostering effective communication.
Provide administrative support by assisting with day-to-day departmental operations.