ADMIN SUPPORT 9

St. Joseph's Healthcare Hamilton•Hamilton, ON

2d•CA$30 - CA$32•Onsite

About The Position

Provides administrative support to the technicians doctors and day-to-day operations of the Motility Lab. All patient related details and lab activities are coordinated to ensure the smooth operation of the unit and adherence to the policies and procedures of the hospital and the Department of Nursing.

Requirements

Minimum one year up to 2 years’ experience providing administrative support in a clinical hospital setting.
Post-secondary diploma/certificate in medical office administration or equivalent combination of education and experience.
Medical terminology certificate2.
Computer literate with proficiency in both IBM and MacIntosh computer systems applying MSWord MSExcel Dovetale.
Minimum typing speed of 50 words per minute
Clerical testing may be required as part of the selection process
Ability to communicate effectively and tactfully both in person and by telephone
Maintain excellent interpersonal relationships while handling multiple tasks frequent interruptions and stressful situations
Superior oral and written communication skills with demonstrated grammatical aptitude good spelling and punctuation
Good organizational skills with ability to set own priorities and work with minimal supervision

Responsibilities

Coordinates bookings and new patient referrals from specialists and family physicians and other hospital departments as appropriate i.e. Endoscopy Out Patient and Inpatient Units
Registers all patients prior to testing and mails information and confirmation of tests to all patients with follow-up phone calls where appropriate
Transcribes various GI Motility reports.
Processes test data results into report form then forwards to lab director for final interpretation. The results are faxed/mailed to referring specialist/physician
Utilizes appropriate software programs to produce correspondence administrative reports statistical data analytical charts forms and tables
Meets daily deadlines for processing all tests in a timely and accurate manner while meeting all other deadlines
Ensures all supplies required by the lab are adequately stocked and re-ordered in a timely manner
Provides support in typing routine correspondence sorts/distribute mail faxes and e-mails and coordinates meetings
Assists with other unit activities as delegated by the Nurse Manager
Participates in the orientation of new staff members