Admin Support Specialist

CRC (CriminalRecordCheck.com) • Raleigh, NC

10h • Remote

About The Position

We are seeking an Admin Support Specialist (Operations) to support our Employment Screening team. This role is responsible for the timely and accurate build-out of client orders while ensuring compliance with client-specific processes and strict confidentiality standards. This is a fully remote position. Employees must maintain a secure, private workspace and reliable high-speed internet connection. If you are looking for a structured, performance-driven role where precision and accountability matter, we encourage you to apply.

Requirements

• High School Diploma or GED required
• Proven success working remotely with strong time management skills
• Exceptional attention to detail and ability to meet strict deadlines
• Strong written and verbal communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Comfortable using Zoom, Microsoft Teams, email, chat, and phone
• Ability to work independently and collaboratively
• North Carolina resident with a private home office and secure high-speed internet

Nice To Haves

• Experience in background investigations or employment screening.

Responsibilities

• Accurately build and process incoming client orders
• Review vendor-collected data and identify discrepancies
• Maintain proper queue assignment and work queue accuracy
• Upload and manage documentation (drug screens, vaccination records, MVR reviews, etc.)
• Submit third-party vendor orders and perform demographic updates
• Meet production goals of 12–15 orders per hour within 90 days
• Maintain detailed, confidential, and accurate records

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED