Admin Support (Receptionist, Mail, & File Management) (Non-Exempt for Reef Systems)

Reef Systems • Arlington, VA

2d • Onsite

About The Position

This front-line position provides professional public-facing representation, operates the primary or secondary reception areas, and manages daily inbound/outbound secure mail and logistics operations.

Requirements

• High School diploma required
• 1–3 years of experience in a professional office environment as an administrative assistant, receptionist, or mailroom clerk.
• Exceptional customer service and verbal communication skills
• Proficiency with standard office software (MS Office/Teams)
• U.S. Citizenship with the ability to obtain and maintain a SECRET security clearance.

Nice To Haves

• higher education preferred

Responsibilities

• Staff the designated floor reception desk continuously during business hours.
• Professional greet, log, and badge high-level visitors, including foreign dignitaries, congressional staff, and corporate executives.
• Receive, log, open, and inspect all incoming unclassified mail, checking for mandatory attachments.
• Distribute items according to the USTDA Correspondence Guidelines.
• Manage general agency email inboxes and primary phone lines daily, routing inquiries and electronic documents to the appropriate personnel or office.
• Process, pack, and coordinate outgoing regular mail and express commercial courier packages (FedEx/UPS/DHL), maintaining an accurate log of all transaction dates.
• Track, organize, and restock the eight copier workrooms and the central mailroom with papers, forms, and tools.
• Notify the administration office when inventory runs low or machinery requires repair.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED