Admin Operations Associate (6 Months Fixed-Term/Remote)
About The Position
The Admin Ops Associate supports the operational coordination, documentation, reporting, and administrative processes of global employer partnership projects. The role focuses on maintaining accurate records, supporting contracting and invoicing workflows, assisting with B2B marketing project delivery, and ensuring that internal operational processes run smoothly and reliably. This is an execution-focused role that requires strong attention to detail, responsiveness, and the ability to coordinate across multiple internal stakeholders. The Admin Ops Contractor plays a key role in improving operational visibility, maintaining data accuracy, and enabling the wider team to deliver high-quality results.
Requirements
- Minimum 1 year in administrative operations, business support, or programme administration
- Experience supporting remote or cross-functional teams
- Experience working with operational trackers, reports, dashboards, or CRM-style systems
- Experience supporting documentation, invoicing, contracting, or stakeholder coordination
- Strong organizational and administrative skills
- Excellent attention to detail and commitment to data accuracy
- Strong written communication and documentation skills
- Ability to synthesize operational information into clear updates and reports
- Ability to manage multiple tasks, deadlines, and stakeholder requests
- Comfortable working with spreadsheets, trackers, dashboards, and virtual collaboration tools
- Proficiency in shared doc systems (e.g., Microsoft SharePoint, Microsoft Office / Microsoft 365)
Nice To Haves
- Experience in programme operations, recruitment, or B2B service delivery
- Familiarity with tools such as Asana and Salesforce
- Experience supporting sales enablement and employer engagement activities
- Exposure to financial processes such as invoicing, invoice tracking, and contract administration
Responsibilities
- Maintain, update, and organize operational documents, trackers, templates, and internal records
- Support the documentation of standard operating procedures, workflows, and team processes
- Ensure that project, client, graduate, and alumni information is stored accurately and consistently
- Support internal knowledge management by keeping shared folders and resources up to date
- Maintain accurate data across operational trackers, dashboards, CRM records, and reporting tools
- Monitor administrative task completion and flag missing, delayed, or inconsistent information
- Support regular data cleaning and quality checks across internal systems
- Support the preparation and filing of contracts, Statements of Work, and related documentation
- Coordinate with Finance and internal teams to support invoicing and payment workflows
- Track the status of contracts, invoices, payment confirmations, and related follow-ups
- Ensure that the required documentation is complete before client-facing processes move forward
- Assist with preparing and organizing sales resources, proposals, case studies, and reports
- Help maintain BD trackers and support follow-up documentation after employer conversations
- Coordinate administrative inputs needed for employer partnership development
- Support the preparation of dashboards, internal reports, and operational summaries
- Help synthesize data from trackers and team inputs into clear updates for internal stakeholders
- Liaise with BD, Talent, Finance, PM, and other relevant teams to support smooth operational flow
- Follow up on missing inputs and process dependencies
- Support meeting preparation, note-taking, action tracking, and post-meeting follow-up
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
