Admin Office Clerk

Co-op•Town of Bonnyville, AB

3h•Onsite

About The Position

Lakeland Co-op is currently seeking an ADMINISTRATIVE CLERK to join the team at our Administration Office at 6020-54 Avenue, Bonnyville, Alberta. Lakeland Co-op does business differently. Our team provides a range of products and services to support our member-owners. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. We’ve been working to build our community since our association was established in 1984.

Requirements

Experience in a retail setting
Desire to deliver excellent customer service
Outstanding organizational skills
Proficient in the use of all Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
Very strong interpersonal and customer services skills
Strong written and verbal communication skills to deal effectively with employees within all departments, as well as with customers and suppliers to provide information
Pleasant telephone manner and ability to use paging system
Adept at working in a fast-paced team environment
The ability to manage multiple projects and activities simultaneously, with numerous interruptions
Excellent organizational skills and attention to detail is required
A commitment to teamwork, leadership, and integrity
Motivated self-starter with the ability to work and accomplish tasks with minimal supervision
Honest and trustworthy, results-oriented and striving to be the best in what you do
Acceptance of Lakeland Co-op’s Health and Safety Policies and Procedures

Nice To Haves

Knowledge of office administration best practices and 1-3 years administrative experience
Relevant education is an asset
Accounting experience preferred

Responsibilities

Establish excellent rapport with customers and provide exemplary service in all capacities
Act as the first point of contact, greeting visitors, handling requests for information, and directing visitors to appropriate personnel
Focus daily on data entry including processing data, filing, and maintaining correspondence
Work with the finance department to ensure transactions and records are maintained and communicated accurately, prepare monthly statements, assist members with account inquiries, etc.
Support Lakeland Co-op Membership including facilitating the membership process, assisting all members with inquiries, change of address, etc.
Represent Lakeland Co-op in a professional and positive manner