Admin Coordinator

MiracleFeet•Chapel Hill, NC

7d•$24•Hybrid

About The Position

MiracleFeet is a global nonprofit dedicated to eradicating a leading cause of physical disability worldwide: untreated clubfoot. The organization utilizes a non-surgical solution, the Ponseti method, to treat over 95% of cases effectively and affordably. Since 2010, MiracleFeet has implemented a scalable model, supported by custom measurement and evaluation tools, to deliver quality clubfoot treatment to over 126,000 children across numerous countries. Despite progress, a significant number of children still lack access to treatment. The organization fosters a collaborative, respectful, and innovative work environment, valuing inclusivity and celebrating creative problem-solving among its diverse global team of health professionals, entrepreneurs, project managers, data analysts, innovators, and activists.

Requirements

Bachelor’s degree preferred.
1–3 years of administrative, office coordination, or related experience.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong ability to manage multiple priorities and meet deadlines.
Professional communication and interpersonal skills.
Commitment to MiracleFeet’s mission.
Ability to work from the Chapel Hill office approximately twice per week and check mail between December 26–31.
Strong organizational, time-management, and multitasking skills.
High attention to detail and excellent follow-through.
Ability to prioritize and adapt in a fast-paced environment.
Strong written and verbal communication skills.
Analytical problem-solving and process improvement capabilities.
Proactive, self-directed approach with strong ownership of responsibilities.
Experience with office technology, shipping platforms, inventory tracking, and logistics coordination.
Strong vendor management and relationship-building skills.
Ability to handle confidential information with discretion and professionalism.

Responsibilities

Manage incoming calls, general inquiries, and the info@miraclefeet inbox, ensuring timely responses and appropriate routing.
Support procurement activities, including checklist completion, reference verification, and documentation.
Maintain organizational records, templates, staff communications, and office systems.
Monitor office supply needs and support package shipping/receiving.
Provide administrative support to the Administrative team, Director of Finance & Operations, and other leaders as needed.
Contribute to process improvements and operational efficiency.
Research vendors and obtain bids for promotional and printed materials.
Track, analyze, and maintain inventory of promotional merchandise and printed materials.
Coordinate packaging, distribution, proofing, and signature collection for organizational materials.
Manage donor recognition gifts, milestone packages, and branded supporter materials.
Collect, open, sort, and distribute mail from the Chapel Hill office at least twice weekly and more during peak periods.
Log incoming checks in Monday.com and notify appropriate staff of major gifts.
Route returned mail and other correspondence to relevant team members.
Support data collection and documentation for nonprofit evaluators (e.g., Charity Navigator, CharityWatch, BBB).
Assist with event logistics, including venue research, comparison, and procurement.
Provide administrative support to the DevComms team and the Head of Strategic Partnerships as needed.