Admin Clerk II (Code Enforcement Division)

City of Los Banos•Los Banos, CA

2d•Onsite

About The Position

This position performs a variety of advanced level administrative support duties for an assigned department, including receptionist duties, greeting visitors, and providing information to the public. It also involves performing administrative support for management and professional staff, assisting with research and information gathering, preparing correspondence, and maintaining files. The Admin Clerk II is the journey level class in the Administrative Clerk series, distinguished by the assignment of the full range of duties and requiring only occasional instruction for new or unusual situations. Employees at this level are fully aware of the operating procedures and policies within their work unit and are expected to be filled by advancement from the Admin Clerk I level.

Requirements

Age eighteen (18) by date of application.
Equivalent to completion of the twelfth grade.
Possession of a valid California Class C driver license.
Type at a speed of 40 NWPM.
Two (2) years of responsible experience equivalent to Admin Clerk I or similar position.
Knowledge of modern office procedures, methods and computer equipment.
Knowledge of basic mathematical calculations.
Knowledge of English usage including spelling, punctuation and grammar.
Knowledge of principles and practices of customer service.
Ability to learn to perform a variety of administrative support activities.
Ability to intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
Ability to on a continuous basis, sit at desk and/or stand at counter for long periods of time.
Ability to intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.
Ability to understand and follow oral and written instructions.
Ability to hear and understand telephone communications.
Ability to learn to operate a personal computer for data entry, inquiry, and report generation.
Ability to maintain confidentiality of a wide range of sensitive information.
Ability to make accurate mathematical calculations.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to exercise independent judgment and work with minimum supervision.
Ability to establish and maintain effective interpersonal relationships with those contacted during the course of work.
Knowledge of methods of developing and maintaining complex filing systems.
Knowledge of practices for gathering and summarizing a variety of data and information.
Knowledge of basic methods of record keeping, including personal computer uses related to spreadsheet and database applications.
Knowledge of City and department policies, rules and regulations.
Ability to independently perform difficult and responsible administrative support work.
Ability to respond to and assist in resolving difficult and/or sensitive inquiries.

Nice To Haves

May be required to attend night meetings.

Responsibilities

Receive, open, and process incoming mail; process outgoing mail.
Receive and process a variety of documents and transmittals, including citations, development submittals, and requests for information.
Research information and prepare staff reports and resolutions for public hearings.
Prepare and maintain various databases; track a variety of information and projects.
Coordinate meeting agenda preparation, attend meetings; take and transcribe meeting minutes.
Perform administrative duties including greeting members of the public, answering the telephone, and providing routine information regarding City's policies and regulations.
Provide administrative support to department staff; make copies of documents as needed; handle correspondence by typing memoranda, letters and reports as required; distribute correspondence.
Answer routine requests for information from public and city employees.
Maintain a variety of files, forms and miscellaneous documents and materials.
Type a wide variety of material from rough draft copy, notes, or verbal instructions.
Operate computer systems and other business machines such as calculator, copier, fax machine, etc.
Prepare, maintain and file a variety of letters, reports and miscellaneous material.
Maintain and process a variety of confidential and public records.
Maintain a safe and effective work place.
Develop and prepare special reports and create forms.
Assist with special projects, as assigned.
Maintain and restock office supplies.
Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
Perform other related duties as assigned.