About The Position

This position troubleshoots and communicates documentation discrepancies with customers and foreign origins. It audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments, ensures federal requirements are met, and handles general customs brokerage, office, and data-entry tasks. Responsibilities include preparing customs entries, forwarding freight to designated locations, and following up on the clearance process. The role may involve working with international and domestic carriers, overseas offices, and importers. It also includes communicating documentation discrepancies, coordinating freight delivery, resolving finance and accounting reconciliation exchange issues, filing entries to customs via GBS-CM, and potentially scanning entries into an imaging system within allotted and sensitive time requirements. Administrative work includes preparing reports and presentations and performing analysis using software packages and databases. The position requires daily follow-up and effective verbal and written communication about documentation discrepancies, as well as establishing and maintaining client relationships. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. local time, remote. Weekend work may be required on a department rotation basis, and holiday work may be required based on operational and account needs. This is a permanent position.

Requirements

  • High school diploma, GED, or international equivalent.
  • Basic knowledge of customs operations, laws and regulations, and other government departments.
  • Basic computer skills.
  • Basic understanding of the HS system.
  • Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

Responsibilities

  • Troubleshoot and communicate documentation discrepancy issues with customers and foreign origins.
  • Audit commercial documents and apply harmonized tariff schedule codes for accurate duty assessments.
  • Ensure federal requirements are met.
  • Prepare customs entries and forward freight to designated locations, potentially interfacing with international and domestic carriers, overseas offices, and importers.
  • Follow up on the clearance process for all prepared entries.
  • Communicate documentation discrepancies to clients and supervisors.
  • Coordinate freight delivery to designated locations.
  • Resolve finance and accounting reconciliation exchange issues.
  • File customs entries via GBS-CM in a timely and accurate manner.
  • Potentially scan entries into the imaging system within allotted and sensitive time requirements.
  • Prepare reports and presentations and perform analysis using software packages and databases.
  • Follow up daily on documentation discrepancy issues and communicate effectively, verbally and in writing, with customers and foreign origins.
  • Establish and maintain client relationships.
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