Adjuster

Chubb•Raleigh, NC

About The Position

The Adjuster accepts, contracts, and handles assigned claims, with an expectation to work as many claims as possible. The role assists with policyholder complaints and investigations of more complex claims, completes assigned quality control functions, and performs other duties as necessary. The Adjuster may need to travel away from home for extended periods and on short notice, and may be asked to relocate to another division.

Requirements

  • High school diploma or GED required.
  • 1–3 years of experience.
  • Knowledge of, or ability to learn, the agricultural industry, including crops produced in the territory and agricultural issues.
  • Knowledge of, or ability to learn, the company's products, services, and systems.
  • Knowledge of, and ability to learn, underwriting and claim adjustment rules and regulations for the Multiple Peril Crop Insurance program, crop-hail program, and other company insurance products.
  • Ability to organize and prioritize multiple tasks.
  • Ability to work in a team-oriented environment and independently.
  • Ability to communicate effectively and maintain business relationships with company personnel, outside resources, and customers.
  • Ability to use company terminology, procedures, systems, and department equipment.
  • Ability to perform basic and complex mathematical calculations.
  • Ability to drive a vehicle and maintain a valid driver's license.
  • Ability to remain calm and professional during peak periods of activity.
  • Ability to work from oral and written communication.
  • Ability to maintain confidentiality.
  • Ability to travel away from home for extended periods and on short notice.
  • Willingness to relocate to another division if requested.
  • Ability to assist in other work-related areas as required.

Nice To Haves

  • Baccalaureate degree in Agricultural Business or a related field.

Responsibilities

  • Accept, contract, and handle claims as assigned.
  • Work as many claims as possible.
  • Assist in resolving policyholder complaints related to claims.
  • Assist in investigating more complex claims.
  • Complete quality control functions as assigned.
  • Assist in other work-related areas and perform other duties as necessary.
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