Adjuster

Chubb • Raleigh, NC

4d

About The Position

The Adjuster accepts, contracts, and handles assigned claims, works to handle as many claims as possible, assists with policyholder complaints and complex claim investigations, and performs assigned quality control functions. The role may also include other duties as necessary.

The position requires knowledge of or the ability to learn the agricultural industry, company products and systems, and insurance underwriting and claim adjustment rules for crop insurance and other company products. The Adjuster must be able to organize and prioritize tasks, communicate effectively with colleagues, outside resources, and customers, use department equipment and company systems, perform mathematical calculations, maintain confidentiality, and work both independently and as part of a team. The role also requires driving, travel away from home for extended periods and on short notice, and willingness to relocate to another division if requested.

Requirements

• High school diploma or GED.
• One to three years of experience.
• Knowledge of, or ability to learn, the agricultural industry, including crops produced in the territory and agricultural issues.
• Knowledge of, or ability to learn, the company's products, services, and systems.
• Knowledge of, or ability to learn, underwriting and claim adjustment rules and regulations for the Multiple Peril Crop Insurance program, crop-hail program, and other company insurance products.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team-oriented environment and independently.
• Ability to communicate effectively and maintain business relationships with company personnel, outside resources, and customers.
• Ability to use company terminology, procedures, systems, and department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid driver's license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to travel away from home for extended periods and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.

Nice To Haves

• Baccalaureate degree in Agricultural Business or a related field.

Responsibilities

• Accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving policyholder complaints related to claims.
• Assist in investigating more complex claims.
• Complete quality control functions as assigned.
• Assist with other duties as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED