Addiction Program Manager

Oregon Health & Science University•Portland, OR

About The Position

Oregon Health & Science University’s Division of General Medicine & Geriatrics is seeking an experienced Addiction Program Manager to lead and manage clinical and research projects across the Addiction section and division. The position partners with the Addiction Practice Manager, clinical unit Medical Directors, and division leadership, and ensures compliance with institutional policies and external regulations. The role supports the Improving Addiction Care Team (IMPACT), which provides substance use disorder care to hospitalized patients across OHSU, Hillsboro Medical Center, and Adventist Health, and the Harm Reduction and BRidges to Care (HRBR) Clinic, which provides on-demand, low-barrier outpatient addiction medicine treatment. HRBR provides primarily virtual care, with an in-person location in Southeast Portland. The manager oversees faculty scheduling, strategic and operational project management, financial management, grant and contract administration, research support, and staff leadership. The work takes place primarily in a typical office environment within a hospital setting. Core hours are 8 a.m. to 5 p.m., Monday through Friday, with occasional events outside those hours and some out-of-town travel expected.

Requirements

Bachelor’s degree in healthcare administration or management, business administration, or a related field.
Five years of relevant experience in project management and/or administration.
Excellent interpersonal, written, and verbal communication skills, including the ability to speak effectively in large groups.
Ability to engage and communicate with diverse stakeholders.
Proven leadership abilities, including the ability to communicate directives for execution by an operational team.
Strong analytical and organizational skills, with the ability to prioritize, manage multiple tasks, and take initiative amid competing priorities.
Exceptional computer skills, including word processing, databases, email, internet, presentations, and spreadsheets; proficiency in Microsoft Office Suite.
Ability to work independently and as part of a team to meet short- and long-term deadlines.
Creative problem-solving, innovative thinking, independent decision-making, and sound judgment about when to escalate key issues.
Ability to promote diversity, equity, and inclusion and foster a culture where team members can perform to their potential.

Nice To Haves

Master’s degree in a related field.
Project management training.
Project management experience in healthcare or higher education.
Experience in healthcare operations or management.
Experience working with grants.
Ability to contribute to IRB-approved research, including accurate data collection, completing applicable case report forms, and maintaining regulatory and IRB materials.
Ability to oversee research team personnel.

Responsibilities

Manage IMPACT and HRBR faculty clinical schedules across multiple hospitals and programs, including weekly staffing plans, holiday coverage, scheduling-change communications, PTO processes, and coverage of open shifts.
Ensure faculty schedules meet clinical FTE expectations, comply with requirements, and support compliance with the APU contract.
Manage strategic and operational initiatives across specialty sections and clinical units, coordinating with internal and external partners.
Develop financial models and business plans for new programs.
Represent programs in internal and external meetings and translate care-redesign goals into detailed implementation plans.
Coordinate stakeholder communication and collaboration, monitor workgroup deliverables, and track project milestones and deadlines.
Develop meeting materials, presentations, and action items with workgroup leadership.
Manage budgets, monitor expenses, prepare financial performance reports, and collaborate on revenue forecasting and expense budgeting.
Partner with payers to support case rates and other revenue streams, and coordinate with the Professional Billing Office to optimize billing and collections.
Implement clinician tools to optimize RVU-based billing, monitor progress, and provide regular feedback.
Develop budgets, scopes of work, and contracts for grants and other contracts.
Administratively oversee research activities, including study design development, IRB proposal submission, and coordination of outcomes analysis.
Manage implementation, evaluation, reporting, and finances for state, federal, and private grants and contracts.
Partner with grant managers on pre- and post-award administration, draft program reports and grant submissions, monitor grant opportunities, and coordinate applications with DGIMG grant staff.
Coordinate with the OHSU Foundation and Development Office on grant submissions and philanthropic opportunities.
Lead, coach, provide performance feedback, and support professional development for direct reports.
Evaluate staff performance, address concerns, and make coaching and disciplinary decisions in accordance with OHSU standards and applicable contracts.
Support division-wide project implementation for Ambulatory and School Projects as assigned.