ADC Attendant

GOODWILL SOUTH FLORIDA•Miami, FL

11d•Onsite

About The Position

The ADC Attendant accepts and sorts donations from the public at an attended donation center. The role includes welcoming donors, helping unload donations, providing donation receipts, sorting items, keeping the center clean, completing required records, and reporting daily center needs and status to the office. The attendant may train new attendants and perform other duties assigned by the supervisor. The position requires a flexible schedule, including weekends, and travel to different locations within the region.

Requirements

Excellent customer service skills.
Less than a high school education; up to one month of related experience or training; or an equivalent combination of education and experience.
Demonstrate interpersonal skills, including focusing on resolving conflict, listening without interrupting, controlling emotions, remaining open to others’ ideas, and trying new things.
Demonstrate oral communication skills, including speaking clearly and persuasively, listening, seeking clarification, and responding well to questions.
Observe safety and security procedures, report potentially unsafe conditions, and use materials properly.
Be consistently punctual and attend work on time.
Treat people with respect, keep commitments, inspire trust, work with integrity and ethics, and uphold organizational values.
Stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and lift or move up to 50 pounds.
Meet the job’s vision requirements: close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet donors upon arrival at the attended donation center.
Unload donations or assist donors in unloading them from their vehicles.
Offer donation receipts and assist donors in completing the form.
Thank donors for their donations.
Sort donations into a 3-sider or hamper according to item category.
Notify the office daily about ADC status, trash, oversized items, donors, and needed repairs.
Clean the interior and surrounding exterior area of the donation center.
Complete donor logs, electrical forms, and other required forms.
Train new ADC attendants on donation center responsibilities.
Work a flexible schedule, including weekends, and travel to different locations within the region.
Perform other duties as assigned by the supervisor.