ADA Generalist

TEKsystems•Pittsburgh, PA

2d•$30 - $32•Onsite

About The Position

The ADA Generalist manages disability accommodation requests, primarily involving remote work and workplace accommodations. The role facilitates the ADA interactive process and assesses accommodation needs in partnership with employees, leaders, and healthcare providers. It communicates with employees and managers about eligibility, documentation, determinations, and case status; maintains accurate records and supports compliance with ADA regulations, company policies, and procedures; and contributes to reporting, program metrics, process improvement, and accommodation initiatives. The position partners with internal stakeholders to provide a positive employee experience while promoting compliance and consistency. The posting prefers candidates able to work onsite at the Erie, Pennsylvania home office, but also welcomes qualified remote candidates residing within the organization’s operating footprint. The position details later describe the contract role as based in Pittsburgh, Pennsylvania and fully onsite, creating conflicting location and work-arrangement statements in the posting. This contract opportunity is with an established insurance organization. The stated pay range is $30.00–$32.00 per hour. The posting describes a collaborative, employee-focused culture and opportunities for training, professional development, and long-term career growth. Benefits may be available subject to eligibility and may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

Experience supporting ADA accommodations, leave management, human resources, healthcare, nursing, disability management, or case management.
Knowledge of the ADA interactive process and applicable leave laws.
Strong documentation, organizational, and case management skills.
Proficiency with Microsoft Office applications, particularly Word and Outlook.
Excellent communication, interpersonal, and collaboration skills.
Ability to manage multiple cases and competing priorities effectively in a fast-paced environment.

Nice To Haves

FMLA experience.
Direct ADA and/or FMLA case management experience.
Healthcare, nursing, rehabilitation, or disability management experience.
Experience with accommodation requests involving remote work, medical conditions, and return-to-work situations.
SPHR, CLMS, PHR, SHRM-CP, or related certifications.

Responsibilities

Manage ADA accommodation requests, primarily for remote work and workplace accommodations.
Facilitate the ADA interactive process and assess accommodation needs in partnership with employees, leaders, and healthcare providers.
Communicate with employees and managers about eligibility, required documentation, accommodation determinations, and case status updates.
Maintain accurate case records and ensure compliance with ADA regulations, company policies, and established procedures.
Support reporting, program metrics, process improvements, and accommodation-related initiatives.
Partner with internal stakeholders to provide a positive employee experience while ensuring compliance and consistency.

Benefits

Competitive compensation and comprehensive benefits package.
Medical, dental, and vision coverage, subject to eligibility.
Critical illness, accident, and hospital coverage, subject to eligibility.
401(k) retirement plan with pre-tax and Roth post-tax contributions available, subject to eligibility.
Voluntary life and AD&D insurance for employees and dependents, subject to eligibility.
Short- and long-term disability coverage, subject to eligibility.
Health Spending Account (HSA), subject to eligibility.
Transportation benefits, subject to eligibility.
Employee Assistance Program, subject to eligibility.
Time off/leave, which may include PTO, vacation, or sick leave, subject to eligibility.
Training, professional development, and long-term career growth opportunities.
Flexible work arrangements and remote opportunities are described, though the posting also identifies the position as fully onsite.