Acute Care Tech II

TriHealth • Cincinnati, OH

6d • Onsite

About The Position

The Acute Care Tech II provides assistance with basic activities of daily living and performs specified treatments and procedures under the direct supervision of a nurse. The role may also involve non-direct patient-care activities and assigned clerical duties. The Acute Care Tech II communicates respectfully and compassionately with patients, families, customers, and colleagues; uses telecommunication devices; and helps coordinate patient flow. The position is based at Good Samaritan Hospital and is listed as PRN/Optional on the day shift, with no weekend, holiday, or on-call commitment.

Requirements

• Two years of high school education required.
• Must be at least 17 years old; a work permit is required at age 17.
• Reading and math ability appropriate to the position.
• Multi-line phone skills and familiarity with patient call systems and pagers.
• Basic Life Support (BLS) for Healthcare Providers certification required.
• Interpersonal skills to communicate respectfully and compassionately with customers.

Responsibilities

• Perform basic patient-care tasks and specified procedures under the direct supervision of an RN, and document the tasks performed.
• Maintain competency in trained tasks and complete assignments within required timeframes; seek clarification from the nurse when needed.
• Communicate and collaborate with members of the healthcare team and internal departments, use the chain of command appropriately, and report patient-related information or assignment problems promptly.
• Answer phone and patient calls promptly and courteously; relay complete and accurate messages, follow up, and help direct customers and coordinate unit flow.
• Document accurately in the medical record, follow computer downtime procedures, and maintain proficiency with job- and unit-specific computer applications.
• Provide clerical support as assigned or directed by the charge nurse or manager.
• Maintain a safe environment, report hazards, complete safety event reports when necessary, follow infection-control policies, and follow safety and emergency procedures, including placing emergency calls as directed.
• Perform supply, equipment, and environmental activities; report availability or equipment problems, follow unit procedures for broken or malfunctioning equipment, and ensure supplies and equipment are ready for use.
• Demonstrate accountability and self-growth, identify areas for improvement, and maintain knowledge of and support organizational and unit changes.
• Show respect to patients, families, and coworkers and communicate with compassion.
• Follow TriHealth SERVE standards and ALWAYS behaviors, including welcoming and assisting patients and guests, addressing service concerns, supporting quality and safety, respecting differences and contributions, being punctual and prepared, maintaining a clean and safe environment, using resources responsibly, and acknowledging others' contributions.

Benefits

• Competitive shift differentials, with the opportunity to earn up to an additional $7 per hour based on shift, hours worked, and organizational guidelines.

What This Job Offers

• Education Level: High school or GED