ACUTE CARE TECH

Forrest General Hospital • Hattiesburg, MS

3d

About The Position

The Acute Care Tech is responsible for the secretarial aspects of patient care and environmental management of the work unit, along with other duties delegated by the Patient Care Coordinator and/or Patient Care Manager. The role functions directly under the supervision of the Patient Care Coordinator and is directly accountable to the Patient Care Manager.

The position supports the care team and efficient operation of the unit by providing reliable assistance, maintaining an organized and well-supplied nursing station, using unit equipment and technology, and communicating professionally with patients, families, visitors, and coworkers. The employee is expected to maintain a safe and clean work environment, complete assigned tasks promptly, use supplies cost-efficiently, keep incremental overtime to a minimum, and maintain required competencies and ongoing education.

Requirements

• High school diploma or GED required.
• Basic Life Support certification required within 30 days of employment.
• Ability to work as a team member, cooperate with others, follow directions precisely, demonstrate initiative, and function under stress.
• Ability to handle multiple tasks quickly and efficiently, prioritize, and communicate professionally at all times.

Nice To Haves

• Computer experience preferred but not required.

Responsibilities

• Provide secretarial support related to patient care and manage the work unit environment.
• Assist nurses, the manager, and physicians reliably as a member of the team.
• Provide good customer service to patients, visitors, and coworkers.
• Help ensure the unit runs efficiently.
• Operate the telephone, call light, fax, scanner, label printer, and computer.
• Communicate and interact effectively with patients, families, visitors, and the healthcare team.
• Maintain a safe and clean work environment.
• Keep the nursing station organized and supplied by monitoring supplies and replenishing inventory as needed.
• Complete assigned tasks in a timely manner.
• Promote a culture of caring through compassionate care, teamwork, and courtesy in interactions with internal and external customers.
• Use supplies cost-efficiently and keep incremental overtime to a minimum.
• Maintain competencies and complete ongoing education as required for the job role.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED