ACUTE CARE TECH I

TriHealth•Cincinnati, OH

5d•Onsite

About The Position

TriHealth is seeking an Acute Care Technician to work in the Neuro ICU at Good Samaritan Hospital. The role supports nurses and clinical staff in providing high-quality, compassionate care to patients with high-acuity needs and contributes to safe, efficient unit operations and the patient care experience. Under the direct supervision of a nurse, the technician assists with or performs basic activities of daily living and specified treatments and procedures. The position also carries out assigned non-direct patient care activities, clerical duties, stocking, and other unit support. It requires respectful communication with patients, families, coworkers, and customers; use of telecommunications devices; and assistance coordinating patient flow. This is a full-time, on-site inpatient position scheduled for 36 hours weekly. The listed shift is nights, 6:30 p.m.–7:00 a.m. The posting lists a $1 per hour weekend incentive, a $1.75 per hour shift differential, and a $2 per hour full-time night shift premium. TriHealth offers medical, dental, and vision coverage, retirement contributions, paid time off, tuition assistance, and wellness resources.

Requirements

Two years of high school education.
Must be at least 17 years old; a work permit is required at minimum for age 17.
Reading and math ability appropriate to the position.
Multi-line phone skills and familiarity with patient call systems and pagers.
Basic Life Support (BLS) for Healthcare Providers certification is required.
Interpersonal skills to communicate respectfully and compassionately.

Responsibilities

Assist with or perform basic activities of daily living and specified treatments and procedures under the direct supervision of a nurse.
Perform and document basic patient care tasks under RN supervision, maintain competency in trained tasks, complete assignments on time, and seek clarification when needed.
Communicate and collaborate with the healthcare team and internal departments; use the chain of command appropriately and report patient-related information and assignment problems promptly.
Answer phone and patient calls courteously, relay accurate messages with follow-up, and help direct customers and facilitate unit flow.
Maintain a safe environment, report hazards, complete safety event reports as needed, follow infection-control policies, and make timely emergency calls as directed.
Maintain accurate medical records, follow computer downtime procedures, use required computer applications, and provide clerical support as directed.
Perform supply, equipment, and environmental support activities; report availability or equipment problems, follow unit procedures for broken equipment, and ensure supplies and equipment are ready for use.
Demonstrate accountability, identify opportunities for self-improvement, maintain knowledge of organizational and unit changes, and support those changes.
Treat patients, families, coworkers, and customers with respect and compassion and follow TriHealth SERVE Standards and ALWAYS Behaviors.