Activity Attendant

Azul HospitalityKoloa, HI
Onsite

About The Position

To perform in a pleasant, professional, and efficient manner, a combination of duties related but not limited to interacting with guests at the pool area, participating in Food & Beverage and Slide functions, renting & cleaning equipment, and maintaining pool area cleanliness and set-up.

Requirements

  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, verbal, written and electronic.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Self-driven and able to work independently.
  • High school or equivalent education required.

Nice To Haves

  • Customer Service experience preferred.
  • Hospitality experience preferred.

Responsibilities

  • Sets up and implements weekly activity calendar.
  • Greets and welcomes guests in the pool area.
  • Promotes and enforces safe use of the Pool and Slide features.
  • Food and drink preparation per company and industry standards.
  • Handles cash transactions and balances cash drawer to the given amount.
  • Issues beach towels and instructions to guest as appropriate.
  • Ensures all security protocols are followed as well as departmental and company procedures.
  • Knowledgeable for all special resort accommodations and local information.
  • Transmits and receives messages using equipment such as telephone, computer, radio.
  • Answers inquiries pertaining to resort services, shopping, dining, entertainment, and travel directions.
  • Keeps inventory of towels, retail, & equipment
  • Responsible for confirming and canceling reservations for Cabana guests when applicable
  • Posts charges such as villa, food, liquor, or telephone by hand or machine.
  • Recognizes repeat guests and is familiar with corporate accounts.
  • Maintains pool area cleanliness, set-up, and organization.
  • Maintains common area activity areas and equipment.
  • All other duties assigned by manager or supervisor.
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect Supervisors.
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