Activities Operations Supervisor

Hyatt Vacation Ownership

About The Position

At Hyatt Vacation Club (HVC), the Activities Operations Supervisor assists in providing Owners and guests with recreational experiences and events that create memorable vacation experiences in a supportive, friendly, and inclusive environment. The role supports smooth department operations, promotes guest participation and enjoyment, and helps ensure service and safety standards are met. The supervisor creates recreational activity agendas and advertisements using publishing software, monitors supplies and equipment, and coordinates work with other departments. The role also helps train hourly associates on company values, job responsibilities, and technical and service aspects of their jobs. The position requires availability for various shifts, holidays, and both weekend days, along with the ability to perform the stated physical activities and lift, carry, push, or pull items weighing up to 25 pounds without assistance. Background and drug screening may be required in accordance with company policy and applicable legal requirements.

Requirements

Available to work various shifts, holidays, and both weekend days.
Able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for an extended period.
Able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.

Responsibilities

Create recreational activity agendas and advertisements using publishing software.
Conduct inventory of supplies, materials, and equipment, and inform the manager when supplies are low.
Encourage, recruit, register, and schedule Owners and guests to participate in recreational activities.
Promote a fun and relaxing atmosphere for Owners and guests.
Ensure hourly associates are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
Coordinate tasks and work with other departments to help the department run efficiently.
Promote recreation-facility rules and regulations intended to protect the safety and welfare of Owners, guests, and members.
Welcome and greet guests, anticipate their needs, and address those needs.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals.
Follow company policies and safety procedures.