Activities Operations Supervisor

Marriott Vacations Worldwide•Kaanapali, HI

About The Position

The Activities Operations Supervisor assists in providing Owners and guests with recreational experiences and events that create memorable vacation moments. The role supervises Activities associates, helps train and coach employees, coordinates work with other departments, and supports a fun, relaxing, safe, and efficient recreation environment. The supervisor also welcomes guests, anticipates and addresses their needs, and follows company policies and safety procedures.

Requirements

  • Available to work various shifts, holidays, and both weekend days.
  • Able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
  • Able to stand, sit, or walk for extended periods.
  • Able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.
  • A valid driver's license may be required, with at least one year of clean driving history.
  • Position may require background and drug screening, subject to company policy and applicable legal requirements.

Responsibilities

  • Create recreational activity agendas and advertisements using publishing software.
  • Conduct inventory of supplies, materials, and equipment, and inform the manager when items are running low.
  • Encourage, recruit, register, and schedule Owners and guests for recreational activities, promoting a fun and relaxing atmosphere.
  • Supervise Activities associates and assist management with training, motivating, and coaching employees; serve as a role model.
  • Ensure hourly associates are trained on company core values, job roles, responsibilities, and the technical and service aspects of their work.
  • Coordinate tasks and work with other departments to help ensure efficient department operations.
  • Promote recreation facility rules and regulations intended to protect the safety and welfare of Owners, guests, and members.
  • Welcome and greet guests, anticipate and address their needs, and interact professionally and promptly with colleagues and guests.
  • Contribute to team goals and follow company policies and safety procedures.

Benefits

  • Competitive pay
  • Medical, dental, and vision opportunities
  • 401(k) opportunities
  • Travel discounts
  • Credit union membership
  • Tuition reimbursement
  • Professional counseling and family support
  • Growth and development opportunities
  • Free daily associate meal
  • Complimentary soft drinks, coffee, and tea
  • Monthly and quarterly celebrations and awards
  • Company-branded attire for outdoor associates
  • Complimentary work shoes
  • Discounted bus pass
  • Discounts to onsite spa and food outlets
  • Community service opportunities
  • Sustainability awards – Audubon Green Lodging
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