Activities Guide (Seasonal)

Turner Enterprises • Raton, NM

2d • Onsite

About The Position

The Activities Guide is at the heart of the guest experience at Vermejo Reserve, leading outdoor activities and immersing visitors in the reserve’s wilderness. Activities include hiking, history and wildlife tours, shooting sports, mountain biking, fishing, archery, and horseback riding. The guide helps ensure guests have memorable, safe experiences while maintaining high standards of guest service, safety, cleanliness, and professionalism.

The role also involves working at the Fish House and completing assigned chores and projects; mentoring and training Activities Attendants; greeting guests and directing them to self-guided activities; learning new skills and pursuing certifications; maintaining clean and well-kept guest service vehicles and equipment; sharing guest feedback with department leadership; and supporting other departments. The position requires compliance with New Mexico laws and established first-aid, safety, sanitation, hygiene, and presentation standards.

This is a seasonal, hourly, non-exempt, non-benefits-eligible position with an anticipated start date of April 2027. The employee must live at Vermejo headquarters in company housing, subject to availability, in a remote mountain environment approximately 40 miles from Raton, New Mexico. Employees must arrange their own transportation to and from Raton for personal supplies.

Requirements

• Previous experience in a similar role.
• Possess a valid driver’s license or be able to obtain one within 30 days of employment; driving record must meet Company and insurer standards.
• Present documentation establishing identity and employment authorization within three days of hire, as required by federal law.
• Be able to meet the physical demands of the role, including extended periods of physical labor and standing, and lifting or moving up to 50 pounds regularly, 75 pounds frequently, and up to 100 pounds occasionally.
• Be comfortable living and working in an isolated mountain environment with limited access to shopping, dining, and other services.
• Provide or arrange transportation to and from Raton for personal supplies.

Nice To Haves

• High school diploma or GED.
• Certification in recreation, tourism, or a related field.
• Experience in activities such as fly or spin fishing, hiking, mountain biking, archery, or shooting sports.
• First Aid and CPR certification; certification can be obtained upon hire.
• Experience working in a luxury hospitality setting.

Responsibilities

• Lead and guide guests on Vermejo activities, including hiking, history tours, wildlife tours, shooting sports, and mountain biking.
• Work at the Fish House and complete other assigned chores, projects, and tasks as directed by the Manager.
• Mentor, train, and cross-train Activities Attendants, serving as a benchmark for guest relations, cleanliness, and professionalism.
• Greet guests and help direct them on self-guided activities.
• Learn new skills and gain certifications in additional activities offered by the Reserve.
• Keep guest service vehicles and equipment clean and well maintained.
• Train throughout the season to guide guests on activities.
• Communicate guest feedback to appropriate department leadership.
• Support other departments and look for ways to help them.
• Maintain high guest-service standards by assisting guests alertly, politely, and promptly.
• Follow established quality standards and presentation techniques for Ted Turner Reserves Guides.
• Meet high standards for first aid, safety, sanitation, and personal hygiene.
• Comply with all applicable New Mexico laws.
• Perform other duties as assigned.

Benefits

• Paid Sick Leave.
• Employee Assistance Program.
• Competitive hourly wage commensurate with experience.
• Access to amenities and outdoor adventures.
• Company housing in single- or double-bedroom dorm-style rooms, subject to availability; room sharing may be required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed