Activities Concierge

EOS Hospitality•Marathon, FL

9d•Onsite

About The Position

As an Activities & Recreation Attendant, you will help create memorable experiences for resort guests. You will welcome guests, plan and lead daily activities, arrange excursions and reservations, and maintain recreation areas so they are safe, clean, and ready for use. The role is suited to someone with an interest in hospitality and the outdoors who enjoys helping guests.

Requirements

High school diploma or GED.
At least 1 year of experience at a resort or luxury resort.
Excellent customer service skills and the ability to thrive in a fast-paced environment.
Working knowledge of company safety protocols.
Strong organization and time-management skills.
Physical stamina to stand for long periods and work outdoors in the Florida Keys climate.
Calm, friendly demeanor and good conflict-resolution skills.
Availability to work flexible schedules, including weekends and holidays.

Responsibilities

Greet guests warmly and serve as a friendly, knowledgeable point of contact.
Handle basic administrative, reception, and front-desk duties.
Arrange transportation, tours, excursions, and activities at guests’ request.
Provide information and recommendations about local attractions, shopping, dining, entertainment, nightlife, and recreation.
Make dinner and event reservations, obtain event tickets, and arrange special services.
Provide or arrange general business services for guests.
Plan and lead daily activities, including crafts, games, and special events.
Clean and inspect recreational equipment regularly to keep it in good condition.
Assist guests with special needs in using recreational equipment and entering and exiting activity areas safely.
Support and enforce the company’s safety programs and policies.