Action Center Manager, Bureau of Queens Neighborhood Health

City of New York • Long Island City, NY

23d • Hybrid

About The Position

The Center for Health Equity & Community Wellness (CHECW) aims to eliminate racial and other inequities that lead to premature mortality. CHECW operates with a deep understanding of history and structural analysis, highlighting the harm caused by centuries of racist and socially unjust policies, and working towards redress for the most impacted NYC communities. The center collaborates with community, faith-based, and healthcare organizations to address inequities across community and healthcare systems. CHECW focuses on social determinants of health, including environmental and commercial factors, and tackles both upstream and downstream issues to enhance the health and well-being of New Yorkers. The division includes the Bureau of Bronx Neighborhood Health, the Bureau of Brooklyn Neighborhood Health, the Bureau of Harlem Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Equitable Health Systems, and the Bureau of Finance and Administrative Services. The Deputy Commissioner of the division also serves as the Agency's Chief Equity Officer and oversees Race to Justice, an internal reform effort to equip staff to better address racial health disparities and improve health outcomes for all New Yorkers. The NYC Health Department is seeking an Action Center Manager for the newly established Bureau of Queens Neighborhood Health. This Bureau will support the broader Neighborhood Health Strategy and complement the work of similar Bureaus in Brooklyn, Harlem, and the Bronx. Reporting to the Assistant Commissioner, the Action Center Manager will lead the Jamaica Health Action Center, overseeing its development and launch.

Requirements

• A baccalaureate degree from an accredited college and five years of full-time professional satisfactory experience acquired within the last fifteen years, in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity, consisting of managerial experience clearly demonstrating the ability to perform difficult and responsible managerial work, requiring independent decision-making concerning program management, planning, allocation of resources, and the scheduling and assignment of work.
• Education and/or experience equivalent to the above.
• Each 30 graduate semester credits from an accredited college in hospital administration, public health, public administration, business administration, management or administration can be substituted for one year of non-managerial experience up to a maximum of 60 semester credits for two years.
• All candidates must have a minimum of a baccalaureate degree and 18 months of managerial experience as described above.

Nice To Haves

• Two (2)+ years of community work experience.
• Knowledge of budgeting, procurement processes and basic finance.
• Excellent organizational skills and highly detail oriented.
• Excellent oral and written communication skills.
• Demonstrated ability to effectively establish and maintain working relationships with community groups.
• Knowledge of Queens local communities and local organization leadership, specifically Jamaica and surrounding areas.
• Comfortable speaking in public
• Bilingual Spanish, French, Urdu or other language proficiency encouraged to apply.
• Experience and comfort applying a racial equity lens

Responsibilities

• Oversee all programs and operations within the Jamaica Neighborhood Health Action Center, aligning with the Bureau's focus to address and reduce health inequities in underserved communities.
• Liaise with NYC Health Department administrative teams, including facilities and operations, teams, in support of Action Center renovations, capital spending, and ongoing needs.
• Partner with team members to develop and lead a Governance Council, ensuring compliance with agreements and fostering collaboration among stakeholders.
• Implement strategic initiatives at the Action Center, such as educational workshops and other community-focused events, to drive engagement in the Action Center space.
• Foster relationships with building programs, including colleagues in clinical spaces separate from the Action Center.
• Supervise a team of staff and volunteers, promoting professional growth and achieving operational excellence.
• Spearhead community engagement efforts, driving participation in key health programs and strengthening local partnerships.
• Collaborate with colleagues across other Action Centers to develop and implement aligned practices and programming.
• Support development and implementation of bureau strategic plan activities at the Action Center in partnership with the Assistant Commissioner and colleagues.
• Participate in the hiring, training of staff volunteers and interns.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Job Security

What This Job Offers

• Job Type: Full-time
• Career Level: Manager