Acting Shop Manager - Flat Iron Crossing

See's Candies•Broomfield, CO

About The Position

See’s Candies is seeking an Acting Shop Manager to lead a retail shop team and support the success of the shop. The manager is responsible for driving sales, delivering excellent customer service, and overseeing operations in accordance with company guidelines and values. The role includes leading, training, coaching, and developing employees; managing schedules, expenses, cash handling, payroll, and paperwork; and ensuring compliance with company policies, safety protocols, and applicable wage and break laws. The position pays $29.64 per hour.

Requirements

At least 3 years of retail management experience.
Proven success developing, motivating, training, and coaching employees.
Excellent customer service, communication, and organizational skills; strong cash-handling and merchandising ability.
Ability to follow, implement, and enforce company policies and procedures.
Strong work performance.
Proven ability to grow the business by identifying sales opportunities and developing a sales-driven team.
Ability to learn new technologies quickly and manage change efficiently, proactively, and positively.
Physical ability to perform essential job functions, including packing candy, stocking shelves, ringing sales, standing or walking throughout the shift, and frequently lifting up to 25 pounds.
Flexibility to work weekends and holidays.
Internal applicants must be in good standing.

Responsibilities

Lead the shop team and foster a sales-focused, customer-centric environment.
Set an example by achieving daily, monthly, and annual sales goals.
Communicate and implement company direction, policies, and programs.
Delegate tasks, ensure team compliance, and provide follow-up.
Resolve customer and employee concerns professionally and promptly.
Train and develop team members on company programs, policies, and procedures.
Provide professional coaching and feedback to the team.
Recruit, select, and recommend qualified candidates.
Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
Monitor and control expenses to meet budgetary goals.
Manage cash-handling, company-asset protection, and banking procedures.
Maintain accurate timekeeping records and approve weekly payroll promptly.
Ensure compliance with state and federal laws related to wages and breaks.
Implement weekly work schedules in collaboration with District Sales Managers.
Complete paperwork by established deadlines, including banking, new hires, and inventory.
Perform other duties as assigned.