ACT Case Manager

Brown Medicine•Pawtucket, RI

2d•Hybrid

About The Position

Under the supervision of the Program Manager and/or Team Leader, this role provides case management, rehabilitation, and crisis interventions and outreach services in home, office, and community settings to adults with serious long-term mental illness. The position collaborates with psychiatric and allied mental health teams in assessment, diagnosis, intervention, and treatment planning. Additionally, the role conducts substance abuse treatment with clients in need, adhering to the 12 core functions of substance abuse counseling as defined by the ICRC. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence.

Requirements

Associate's degree, required.
Valid driver's license and use of car during normal working hours, or other means of transportation to complete major functions of job.
Automobile liability insurance coverage for vehicle being used in accordance with state regulations.

Nice To Haves

Bachelor's degree, preferred.
Two years experience in Human Services preferred.
Experience working with individuals with substance abuse, sexual abuse, and/or involvement with criminal justice system is preferred.

Responsibilities

Provides clinical interventions such as resource linking, resource modification and development, skill teaching and programming to consumers on Mobile Treatment Team caseload.
Assists consumers in getting financial benefits.
Assists consumers in accessing medical and dental care as needed.
Assists consumers in choosing, getting, and keeping employment.
Assists consumers in choosing, getting and keeping decent, affordable housing.
Assists consumers in developing social support network and participating in social and leisure activities.
Assists consumers in applying ADL skills in needed real-life environments.
Conducts comprehensive clinical assessment and develops interventions for substance abuse, sexual abuse, symptom management, and family support and education.
Assesses suicidal and homicidal behavior.
Coordination of emergency psychiatric services within a timely manner, including documenting interventions, alternatives considered and response of client/client family and supporting agencies.
Provides, coordinates, and monitors treatment services for all assigned cases.
Conducts 22 hours of direct services (face to face) with clients to adhere to minimal requirement for productivity.
Documentation in progress notes following established procedures, as described in the Individual Treatment Plan.
Provision and coordination of care prescribed in the Treatment Plan through documented contact and implementation of assigned activities with other client/client family, Gateway staff, consultants, and Treatment Plan-designated staff from schools and other human service and medical organizations.
Participates in treatment planning by completing assessment assignments within time requirements specified by procedures.
Schedules and attends treatment planning meetings with staff and other individuals specified in procedures.
Utilizes assessment information, diagnostic results and staff and participation in the development of treatment plans.
Provides psycho educational services to clients and their families/significant others, based on modality, frequency, participant and location specifications prescribed in the Individual Treatment Plan.
Services will include provision of information regarding mental illness, alcohol and substance abuse, effective parenting, behavior management, etc.
When providing therapeutic/counseling/case management services, arrives and/or participates on time, as scheduled; is alert and responsive to client issues and behaviors.
Works within prescriptive instructions from the client Individual Treatment Plan, modifies treatment planning to meet client needs and changes in situation.
Documents, with the client, if possible, treatment implementation and related issues, in progress notes and/or treatment plan review documents.
Assists with Discharge Planning.
Ensures Medical record documentation is in adherence to Gateway policies and procedures and MTT Medicaid guidelines, including updating of client database, reviewing outside correspondence and following client confidentiality and client rights procedures.
Attends scheduled community and/or agency meetings on time.
Makes arrangements with other agencies to provide services for identified clients as specified in client Treatment Plans.
Participation in agency committees as designated by supervisor, attending meetings on time and actively participating in both discussion and assignments.
Participation in other inter-agency meetings as designated by supervisor, attending meetings on time, and actively participating in both discussions and assignments.
Participate in daily staff organizational meetings and treatment planning review meetings.
Provide ongoing assessment of client's mental illness symptoms and client's response to treatment.
Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision (ie assignments, monitoring, encouragement) and environmental adaptations to assist clients with activities of daily living.
Assist clients to find and maintain a safe, affordable place to live- apartment hunting, finding a roommate, landlord negotiations, cleaning, and decorating and procuring necessities (ie utilities, furniture, linens).
Teach money management skills (ie budgeting and bill paying), and assist clients in accessing financial services (ie professional financial counseling, emergency loan sources).
Help clients access reliable transportation (ie obtain a driver's license and car, arrange for cabs, access bus lines, and find rides.
Assist and support clients to have and effectively use a primary care doctor, dentist, etc.
Plan, structure, and prompt social and leisure time activities on evenings, weekends, and holidays.
Prepare for supervision by completing tasks assigned and formulating questions.
Monitor medication to ensure client understands prescribed dosage, monitor side effects, and is taken accordingly.
Attends weekly general staff meetings.
Other duties and responsibilities as assigned or needed.