Across the Way (ATW) Manager

Weavers Way Co-op•Philadelphia, PA
•Onsite

About The Position

Weavers Way Co-op is a not-for-profit organization dedicated to supporting the local community through a triple bottom line philosophy of People-Planet-Profit. The organization aims to keep dollars in the local community, support local food vendors, and strengthen the people and planet around them. The Across the Way (ATW) location is situated across the street from the Mt. Airy store and houses the Wellness and Pet departments. The ATW Manager will oversee these departments, requiring an energetic, community-oriented, and experienced individual. This is a full-time exempt role expecting 40-45 hours per week, with flexible availability including nights and weekends. The ideal candidate will have retail management experience and a strong knowledge of health, wellness, beauty, and pet products. Note that this position is in a pet store environment where members may bring their pets.

Requirements

  • Commitment to the mission and goals of Weavers Way Co-op.
  • At least 3 years of people management experience, including hiring and staff development.
  • Strong knowledge of health, wellness, beauty, and pet products and trends.
  • Proficient in POS systems and Microsoft 365 products.
  • Excellent communication and customer service skills.
  • Strong business acumen and attention to detail.
  • The ability to multi-task and exercise good judgment.
  • The ability to work both independently and within a team setting.
  • The ability to remain standing for up to 8 hours.
  • The ability to lift, carry, pull, and rotate items weighing up to 50 lbs.
  • Be or become, upon hiring, a member in good standing of Weavers Way Co-op.

Nice To Haves

  • Familiarity with a cooperative business model is strongly preferred.
  • A working knowledge of basic accounting procedures and financial reporting is preferred.

Responsibilities

  • Hire, train, schedule, and manage Across the Way staff in alignment with HR guidelines; collaborate with HR as needed.
  • Focus on staff development through regular feedback and coaching, and the development of staff training protocols.
  • Hold regular staff meetings and ensure proper communication of store policies and procedures.
  • Ensure payroll-related tasks are completed accurately and on time.
  • Fill in for staffing gaps and communicate any scheduling changes to the Store Manager, when applicable.
  • Oversee all ATW operations, including SOP development, task delegation and execution, and scheduling.
  • Educate customers on product philosophy and benefits through accurate signage, direct interaction, and other applicable mediums.
  • Ensure all store facets are maintained, cleaned, organized, and report maintenance issues to Facilities when needed.
  • Work with the Mount Airy Store Manager to review and manage departmental budgets for labor, purchasing, and operational expenses.
  • Ensure that all cash management and register procedures are followed and upheld.
  • Analyze financial reports and item movement to drive sales and profitability.
  • Ensure that all invoices, receipts, and other expense-related documents are submitted correctly and on time.
  • Perform all other related duties, as assigned by the Store Manager.
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