WM Way Manager

Waste Management, Inc. (WM)•Burnsville, MN

1d•$135,300 - $165,000•Hybrid

About The Position

The WM Way Manager functions as a business partner to the Director Collection Operation Business Optimization and directly oversees WM Way Coaches and Onboarding Optimization Managers to ensure people and process standards are maintained across the Area. The role provides business expertise while conducting highly complex business process analyses, needs assessments, and preliminary cost/benefit analyses to align business solutions with company strategy and initiatives. It requires extensive travel within the market area, approximately 50–75%, including overnight stays. The position primarily operates in a professional office environment and routinely uses standard office equipment such as computers, phones, and copy machines. This is a hybrid position.

Requirements

Bachelor's degree (accredited), or a high school diploma (accredited) and four years of relevant work experience in lieu of a degree.
Five years of relevant work experience in addition to the education requirement.
Valid driver's license.
Ability and willingness to travel 50–75%, including overnight travel.
Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for business air travel or access to federal property.

Responsibilities

Oversee WM Way Coaches and Onboarding Optimization Managers to ensure people and process standards are maintained across the Area.
Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses to align solutions with company strategy and initiatives.
Guide others in accomplishing work objectives and aligning performance for success.
Build strategic relationships across teams, departments, units, and organizations to support business goals.
Coach and develop others across the Area by providing feedback, instruction, and development guidance.
Identify issues, problems, and opportunities; analyze information and choose effective courses of action.
Facilitate the implementation and acceptance of workplace change and encourage innovative approaches.
Communicate information and ideas clearly and persuasively to individuals and groups, including senior leaders, peers, and front-line personnel.
Plan and organize work to ensure it is completed efficiently.
Influence stakeholders and build support for initiatives.
Adapt effectively to changing job requirements, schedules, work environments, ambiguity, and uncertainty.
Travel 50–75% within the market area, including overnight travel.