Across the Way (ATW) Manager

Weavers Way Co-op•Philadelphia, PA
•Onsite

About The Position

Welcome to Weavers Way Co-op! Weavers Way is a not-for-profit organization that’s doing things differently to support our local community. As a member-owned co-op, we don’t exist just to make money. Weavers Way operates on a triple bottom line philosophy known as People-Planet-Profit - which means every action we take, we strive to benefit people (our community, employees, and local vendors), planet (we strive to be one of the most sustainable places around!), and profit (so we can support our team members and operate as a business). By joining us, you’re helping us fulfill our mission of keeping dollars in our local community, supporting over 300 local food vendors, and being a part of strengthening and enriching the people and planet around us. Across the Way (ATW) is located across the street from our Mt. Airy store, and the ATW manager oversees both the Wellness and Pet departments within the store. Join us as our Across the Way Manager! We are looking for an energetic, community-oriented, and experienced individual to work as the manager at our Across the Way (Mt. Airy) location. This position is a full-time exempt role with an anticipated 40-45 hours per week. Flexible availability is needed, including nights and weekends. If you have retail management experience and a strong knowledge of health, wellness, beauty, and pet products, then we want to hear from you! Please note that this position is in a pet store, and members may bring their pets into the store.

Requirements

  • Commitment to the mission and goals of Weavers Way Co-op.
  • At least 3 years of people management experience, including hiring and staff development.
  • Strong knowledge of health, wellness, beauty, and pet products and trends.
  • Proficient in POS systems and Microsoft 365 products.
  • Excellent communication and customer service skills.
  • Strong business acumen and attention to detail.
  • The ability to multi-task and exercise good judgement.
  • The ability to work both independently and within a team setting.
  • The ability to remain standing for up to 8 hours.
  • The ability to lift, carry, pull, and rotate items weighing up to 50 lbs.
  • Be or become, upon hiring, a member in good standing of Weavers Way Co-op.

Nice To Haves

  • Familiarity with a cooperative business model is strongly preferred.
  • A working knowledge of basic accounting procedures and financial reporting is preferred.

Responsibilities

  • Hire, train, schedule, and manage Across the Way staff in alignment with HR guidelines; collaborate with HR as needed.
  • Focus on staff development through regular feedback and coaching and the development of staff training protocols.
  • Hold regular staff meetings and ensure proper communication of store Policies and procedures.
  • Ensure payroll-related tasks are completed accurately and on time.
  • Fill in for staffing gaps and communicate any scheduling changes to the Store Manager, when applicable.
  • Oversee all ATW operations, including SOP development, task delegation and execution, and scheduling.
  • Educate customers on product philosophy and benefits through accurate signage, direct interaction, and other applicable mediums.
  • Ensure all store facets are maintained, cleaned, organized, and report maintenance issues to Facilities when needed.
  • Work with the Mount Airy Store Manager to review and manage departmental budgets for labor, purchasing, and operational expenses.
  • Ensure that all Cash management and register procedures are followed and upheld.
  • Analyze financial reports and item movement to drive sales and profitability.
  • Ensure that all invoices, receipts, and other expense-related documents are submitted correctly and on time.
  • Perform all other related duties, as assigned by the Store Manager.
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